Consumer impact summary: fixed cite error
ChaoticDev (talk | contribs)
Expanded the market competition section and the deleted item refund section.
Line 15: Line 15:
{{Incomplete section}}
{{Incomplete section}}


*User freedom: Documented in section 11 of the Roblox Terms of Use,<ref>https://en.help.roblox.com/hc/en-us/articles/115004647846-Roblox-Terms-of-Use#dispute-resolution-user-roblox</ref><!-- Not interested in fishing up this just yet, focused too much energy on the problematic moderation section. - JamesTDG --> the user agrees to resolve disputes through Mandatory Informal Dispute Resolution (MIDR).<ref>https://en.help.roblox.com/hc/en-us/articles/115004647846-Roblox-Terms-of-Use#dispute-resolution-user-roblox</ref><!-- Fix this. --> If MIDR does not resolve a dispute, users within the United States are forced to proceed under [[Forced arbitration|binding arbitration]]. In order to initiate MIDR, users are required to send a physically-written notice by certified mail or through Federal Express.<!-- Reminds me a LOT about the process to can one's own gym membership... -->
*'''User freedom:''' Documented in section 11 of the Roblox Terms of Use,<ref name="disputeResolution">https://en.help.roblox.com/hc/en-us/articles/115004647846-Roblox-Terms-of-Use#dispute-resolution-user-roblox</ref><!-- Not interested in fishing up this just yet, focused too much energy on the problematic moderation section. - JamesTDG --> the user agrees to resolve disputes through Mandatory Informal Dispute Resolution (MIDR).<ref name="disputeResolution"></ref> If MIDR does not resolve a dispute, users within the United States are forced to proceed under [[Forced arbitration|binding arbitration]]. In order to initiate MIDR, users are required to send a physically-written notice by certified mail or through Federal Express.<!-- Reminds me a LOT about the process to can one's own gym membership... -->
*User privacy: All operations related to Roblox must, to some extent, occur on servers that Roblox owns. For example, it is nearly impossible to play a Roblox game without interacting with the Roblox servers. Roblox servers are not end to end encrypted, allowing possible vulnerabilities. Roblox explicitly states that they monitor all user activity to see if it complies with their rules.<ref>{{Cite web |title=Restricted Content Policy |url=https://en.help.roblox.com/hc/en-us/articles/115004630823-Roblox-Privacy-and-Cookie-Policy#posting-content |url-status=live |access-date=12 Aug 2025 |website=Roblox |at=Posting content}}</ref>
*'''User privacy:''' All operations related to Roblox must, to some extent, occur on servers that Roblox owns. For example, it is nearly impossible to play a Roblox game without interacting with the Roblox servers. Roblox servers are not end to end encrypted, allowing possible vulnerabilities. Roblox explicitly states that they monitor all user activity to see if it complies with their rules.<ref>{{Cite web |title=Restricted Content Policy |url=https://en.help.roblox.com/hc/en-us/articles/115004630823-Roblox-Privacy-and-Cookie-Policy#posting-content |url-status=live |access-date=12 Aug 2025 |website=Roblox |at=Posting content}}</ref>
*Business model: Roblox profits off of an exclusive currency purchased with real-world currency called ''Robux'', and it is often used an an intermediary for microtransactions on the platform for user-generated content (UGC) such as cosmetics. Roblox is known to also make money off of collaborations that function as advertisements, such as with IKEA.<ref>{{Cite web |date=Jun 3, 2024 |title=IKEA is opening a new store on Roblox… and you could be paid to work there! |url=https://www.ikea.com/gb/en/newsroom/corporate-news/ikea-is-opening-a-new-store-on-roblox-pub8a9272d0/ |access-date=Aug 10, 2025 |website=Ikea}}</ref>
*'''Business model:''' Roblox profits off of an exclusive currency purchased with real-world currency called ''Robux'', and it is often used an an intermediary for microtransactions on the platform for user-generated content (UGC) such as cosmetics. Roblox is known to also make money off of collaborations that function as advertisements, such as with IKEA.<ref>{{Cite web |date=Jun 3, 2024 |title=IKEA is opening a new store on Roblox… and you could be paid to work there! |url=https://www.ikea.com/gb/en/newsroom/corporate-news/ikea-is-opening-a-new-store-on-roblox-pub8a9272d0/ |access-date=Aug 10, 2025 |website=Ikea}}</ref>
*Market competition: Various platforms such as [[Epic Games]]' [[Fortnite]] have been known to emulate how Roblox works. Very few however, are successful in competing against them.
*'''Market competition:''' Various platforms such as [[Epic Games]]' [https://www.fortnite.com/ Fortnite] and the lesser known Brick Hill<ref>https://brickhill.fandom.com/wiki/History_of_Brick_Hill</ref> by Mooshimity<ref>https://www.trademarkelite.com/uk/trademark/trademark-detail/UK00003523863/Brick-Hill</ref><ref>https://brickhill.fandom.com/wiki/Mooshimity</ref> have been known to emulate how Roblox works. Very few however, are successful in competing against them.
*Other information: The Roblox Corporation can terminate (delete) a user's account as long as they believe they are violating the Terms of Use.<ref name=":1">{{Cite web |date= |title=Roblox Terms of Use |url=https://en.help.roblox.com/hc/en-us/articles/115004647846-Roblox-Terms-of-Use |url-status=deviated |archive-url=https://archive.fo/vproA |archive-date=23 Aug 2025 |access-date=12 Aug 2025 |website=Roblox |page=Section 2}}</ref> Termination can not be revoked.<ref name=":1" /> A terminated user will lose all content they own on Roblox along with their account, including what they purchased with Robux.<ref name=":1" />
*'''Other information:''' The Roblox Corporation can terminate (delete) a user's account as long as they believe they are violating the Terms of Use.<ref name=":1">{{Cite web |date= |title=Roblox Terms of Use |url=https://en.help.roblox.com/hc/en-us/articles/115004647846-Roblox-Terms-of-Use |url-status=deviated |archive-url=https://archive.fo/vproA |archive-date=23 Aug 2025 |access-date=12 Aug 2025 |website=Roblox |page=Section 2}}</ref> Termination can not be revoked.<ref name=":1" /> A terminated user will lose all content they own on Roblox along with their account, including what they purchased with Robux.<ref name=":1" />


==Monetization==
==Monetization==
Roblox is a free service which features in-game purchases made with Robux, e.g. new accessories, exclusive content in certain games, and the ability to access certain games. All items purchased on Roblox are stored on Roblox servers alone, so Roblox has the ability to modify or delete the items you own.
Roblox is a free service which features in-game purchases made with Robux, e.g. new accessories, exclusive content in certain games, and the ability to access certain games. All items purchased on Roblox are stored on Roblox servers alone, so Roblox has the ability to modify or delete the items you own.


On September 9, 2021, Roblox launched an automated process for users to receive Robux back for items they had bought which had been deleted or otherwise moderated <ref>https://www.roblox.com/modcreditagreement/974158ba-99f0-4915-8fde-5b07b3cbbe09</ref> <!-- May not be a sufficient source but it's all I found after looking. -->. Until then, there was no refund method in place.
On September 9, 2021, Roblox launched an automated process for users to receive Robux back for items they had bought which had been deleted or otherwise moderated<ref>https://www.roblox.com/modcreditagreement/974158ba-99f0-4915-8fde-5b07b3cbbe09</ref>. The Roblox company implemented this change after they got sued for first allowing items to be sold and then deleting them without compensating users that purchased said items<ref>https://www.courtlistener.com/docket/59935306/doe-v-roblox-corporation/</ref>. Until then, there was no refund method in place, meaning that if an item was deleted, Roblox would keep all of the profit they made of said item and sometimes all of the money made from selling said item if the creators account got terminated and the creator hadn't spent their Robux yet.


==Incidents==
==Incidents==