Brother DCP-L3550CDW aftermarket toner failure: Difference between revisions
Bythmusters (talk | contribs) m Cleaning up "•" that I left in cargo |
Bythmusters (talk | contribs) Removed "testing" section, over 8 months old |
||
| Line 1: | Line 1: | ||
{{IncidentCargo | |||
|Company=Brother Industries Ltd. | |||
|StartDate=2018 | |||
|EndDate= | |||
|Status=Active | |||
|ProductLine=DCP-L3550CDW and MFC-L3770CDW printers, TN-760 cartridges | |||
|Product=DCP-L3550CDW and MFC-L3770CDW printers, TN-760 cartridges | |||
|ArticleType=Incident | |||
|Type=Anticompetitive Behavior, Planned Obsolescence, Third Party | |||
|Description=Brother toner cartridges contain chips for authentication. Firmware updates have actively suppressed aftermarket toner. | |||
}} | |||
{{InfoboxProductLine | {{InfoboxProductLine | ||
| Title = Brother DCP-L3550CDW Printer Scanner | | Title = Brother DCP-L3550CDW Printer Scanner | ||
| Line 7: | Line 18: | ||
| Logo = DCPL3550CDW main.png | | Logo = DCPL3550CDW main.png | ||
}} | }} | ||
The [[Brother Industries Ltd.|Brother]] DCP-L3550CDW printer requires toner cartridges with embedded chips for authentication. Some aftermarket (non-OEM) cartridges include battery-powered chips, which can lead to recognition failures if the battery depletes. However, genuine Brother cartridges do not contain a battery, and the battery issue is not caused by the printer itself. | The [[Brother Industries Ltd.|Brother]] DCP-L3550CDW printer requires toner cartridges with embedded chips for authentication. Some aftermarket (non-OEM) cartridges include battery-powered chips, which can lead to recognition failures if the battery depletes. However, genuine Brother cartridges do not contain a battery, and the battery issue is not caused by the printer itself. | ||
| Line 64: | Line 74: | ||
One user on Printer Forums expressed frustration, stating: <blockquote>''"I am very close to trashing my Brother printer and getting something else. Are there any laser printers that DO NOT HAVE BATTERIES in their toner cartridges and have aftermarket cartridge sources?"''<ref name="printerforums3" /></blockquote> | One user on Printer Forums expressed frustration, stating: <blockquote>''"I am very close to trashing my Brother printer and getting something else. Are there any laser printers that DO NOT HAVE BATTERIES in their toner cartridges and have aftermarket cartridge sources?"''<ref name="printerforums3" /></blockquote> | ||
==See | ==See also== | ||
*[[Planned obsolescence]] | *[[Planned obsolescence]] | ||
*[[Right to repair]] | *[[Right to repair]] | ||
| Line 79: | Line 88: | ||
[[Category:Brother DCP-L3550CDW]] | [[Category:Brother DCP-L3550CDW]] | ||
[[Category:Repair barriers]] | [[Category:Repair barriers]] | ||