Autodesk: Difference between revisions
ArborisArch (talk | contribs) →Business Model: Added citation for business strategy pivot to annual licenses. |
Added archive URLs for 7 citation(s) using CRWCitationBot |
||
| Line 22: | Line 22: | ||
==='''Business Model'''=== | ==='''Business Model'''=== | ||
Autodesk transitioned their go-to-market model from perpetual licenses to subscriptions and multi-year contracts billed annually<ref name=":0">{{Cite web |date=2025-05-06 |title=Autodesk Fiscal Year 2025 Notice of Annual Meeting and Proxy Statement |url=https://investors.autodesk.com/static-files/5a13740d-d370-40e9-aeac-8ac257ca85ff |url-status=live |access-date=2026-02-05 |website=Autodesk Investor Relations}}</ref><!-- Cited Autodesk's annual proxy statement from their investor relations website. A "archived" copy should be available at sec.gov, but I'm struggling to find it since the search feature there is awful. A copy is almost certainly held on the Nasdaq website as well. -->. As noted in their annual proxy statement: <blockquote>Our go-to-market (GTM) model has evolved significantly and purposefully over the years, from the transition to subscription and multi-year contracts billed annually, through self-service enablement, the adoption of direct billing, and more. In fiscal 2025, we completed the launch of our direct billing model (“the new transaction model”) and are now beginning the optimization phase, positioning Autodesk to better meet the evolving needs of its customers and channel partners. This comes from faster and less complex processes and more digital self-service and automation that enable tighter channel partnerships and less duplication of effort. The new transaction model will further unlock long-term value by strengthening our sales and marketing efficiency.<ref name=":0" /></blockquote>Removal of legacy entitlements (e.g., HSMWorks from Fusion 360), in addition to the refusal to honor permanent licenses (e.g., Product Design Suite 2013){{Citation needed}}. | Autodesk transitioned their go-to-market model from perpetual licenses to subscriptions and multi-year contracts billed annually<ref name=":0">{{Cite web |date=2025-05-06 |title=Autodesk Fiscal Year 2025 Notice of Annual Meeting and Proxy Statement |url=https://investors.autodesk.com/static-files/5a13740d-d370-40e9-aeac-8ac257ca85ff |url-status=live |access-date=2026-02-05 |website=Autodesk Investor Relations |url-status=live |archive-url=http://web.archive.org/web/20250705192736/https://investors.autodesk.com/static-files/5a13740d-d370-40e9-aeac-8ac257ca85ff |archive-date=5 Jul 2025}}</ref><!-- Cited Autodesk's annual proxy statement from their investor relations website. A "archived" copy should be available at sec.gov, but I'm struggling to find it since the search feature there is awful. A copy is almost certainly held on the Nasdaq website as well. -->. As noted in their annual proxy statement: <blockquote>Our go-to-market (GTM) model has evolved significantly and purposefully over the years, from the transition to subscription and multi-year contracts billed annually, through self-service enablement, the adoption of direct billing, and more. In fiscal 2025, we completed the launch of our direct billing model (“the new transaction model”) and are now beginning the optimization phase, positioning Autodesk to better meet the evolving needs of its customers and channel partners. This comes from faster and less complex processes and more digital self-service and automation that enable tighter channel partnerships and less duplication of effort. The new transaction model will further unlock long-term value by strengthening our sales and marketing efficiency.<ref name=":0" /></blockquote>Removal of legacy entitlements (e.g., HSMWorks from Fusion 360), in addition to the refusal to honor permanent licenses (e.g., Product Design Suite 2013){{Citation needed}}. | ||
In the End User License Agreement (EULA) for Autodesk products, section 9.7 allows Autodesk to audit a users premises to verify compliance{{Citation needed}}. If the user or company is found to have overextended licenses, Autodesk requires the user to purchase additional licenses to cover the overextended licenses in question. However, the software does not limit the number of machines that can sign in and activate it simultaneously{{Citation needed}}. Autodesk compliance agents threatened to increase fines if legal counsel is hired against Autodesk. <ref>{{Cite web |last=Vondran |first=Steve |date=2023-04-12 |title=Autodesk Internal Getting Very Aggressive in 2023 Beware of Over-Assigning Licenses |url=https://www.jdsupra.com/legalnews/autodesk-internal-getting-very-7707218/ |url-status=live |archive-url=https://web.archive.org/web/20250730215441/https://www.jdsupra.com/legalnews/autodesk-internal-getting-very-7707218/ |archive-date=2025-07-30 |access-date=2025-10-23}}</ref> | In the End User License Agreement (EULA) for Autodesk products, section 9.7 allows Autodesk to audit a users premises to verify compliance{{Citation needed}}. If the user or company is found to have overextended licenses, Autodesk requires the user to purchase additional licenses to cover the overextended licenses in question. However, the software does not limit the number of machines that can sign in and activate it simultaneously{{Citation needed}}. Autodesk compliance agents threatened to increase fines if legal counsel is hired against Autodesk. <ref>{{Cite web |last=Vondran |first=Steve |date=2023-04-12 |title=Autodesk Internal Getting Very Aggressive in 2023 Beware of Over-Assigning Licenses |url=https://www.jdsupra.com/legalnews/autodesk-internal-getting-very-7707218/ |url-status=live |archive-url=https://web.archive.org/web/20250730215441/https://www.jdsupra.com/legalnews/autodesk-internal-getting-very-7707218/ |archive-date=2025-07-30 |access-date=2025-10-23}}</ref> | ||
| Line 30: | Line 30: | ||
===Vernor v. Autodesk, Inc.=== | ===Vernor v. Autodesk, Inc.=== | ||
In 2007, Timothy Vernor tried to sell his physical copy of Autodesk. Autodesk sued Vernor for copyright infringement in Timothy Vernor v. Autodesk, Inc as Vernor's purchase was for a license. The case made its way to the US Court of Appeals 9th Circuit, where it was decided in Autodesk's favor, limiting the [[first-sale doctrine]]<ref>{{Cite web |title=Timothy Vernor v. Autodesk Inc |url=https://dockets.justia.com/docket/circuit-courts/ca9/09-35969 |url-status=live |access-date=2026-02-05 |website=Justia}}</ref>. | In 2007, Timothy Vernor tried to sell his physical copy of Autodesk. Autodesk sued Vernor for copyright infringement in Timothy Vernor v. Autodesk, Inc as Vernor's purchase was for a license. The case made its way to the US Court of Appeals 9th Circuit, where it was decided in Autodesk's favor, limiting the [[first-sale doctrine]]<ref>{{Cite web |title=Timothy Vernor v. Autodesk Inc |url=https://dockets.justia.com/docket/circuit-courts/ca9/09-35969 |url-status=live |access-date=2026-02-05 |website=Justia |url-status=live |archive-url=http://web.archive.org/web/20210923200001/https://dockets.justia.com/docket/circuit-courts/ca9/09-35969 |archive-date=23 Sep 2021}}</ref>. | ||
==Controversies== | ==Controversies== | ||
| Line 45: | Line 45: | ||
|HSMWorks End of Life | |HSMWorks End of Life | ||
|2028 | |2028 | ||
|In 2012, Autodesk acquired HSMWorks, a computer-aided manufacturing (CAM) product for programming Computer Numerical Control (CNC) machines, with the intention of integrating the technology into its own software and cloud services.<ref>{{Cite web |date=1 Oct 2012 |title=Autodesk Acquires HSMWorks Technology |url=https://investors.autodesk.com/news-releases/news-release-details/autodesk-acquires-hsmworks-technology |access-date=2 Aug 2025 |website=[[Autodesk]]}}</ref> HSMWorks could continue to be purchased with a perpetual license until 2016, when Autodesk announced that all Autodesk products, including HSMWorks, would transition to a subscription model, ending support and maintenance plans for perpetual licenses.<ref>{{Cite web |last=Johnson Swan |first=Keli |date=14 Jun 2021 |title=Recent Developments in Autodesk Licensing and Audits, Part I |url=https://scottandscottllp.com/recent-developments-in-autodesk-licensing-and-audits-part-i/#:~:text=Autodesk%20introduced%20subscription%20plans%20in,previous%20versions%20of%20perpetual%20software. |access-date=2 Aug 2025 |website=scottandscottllp.com}}</ref> In 2019, Autodesk transitioned HSMWorks subscribers to Fusion 360 subscribers, granting them entitlement to download and use HSMWorks.<ref>{{Cite web |date=23 Apr 2019 |title=HSMWorks 2020 now included with Fusion 360 subscriptions |url=https://www.autodesk.com/support/technical/article/caas/tsarticles/ts/4ZktnaH9yvV8DxOnwA0LCv.html |access-date=2 Aug 2025 |website=[[Autodesk]]}}</ref> In February 2025, Autodesk sent an email to Fusion 360 subscribers that HSMWorks entitlement would no longer be included on new subscriptions after March 25, 2025. and entitlement would end March 25, 2028, for all subscribers. "''At that point, you will no longer be able to download, access, '''or use''' HSMWorks.''"<ref>{{Cite web |last=@lenny_1962 |date=3 Feb 2025 |title=HSMWorks End Of Life March 25th, 2028 |url=https://forums.autodesk.com/t5/hsm-support-forum/hsmworks-end-of-life-march-25th-2028/td-p/13297431 |access-date=2 Aug 2025 |website=[[Autodesk]]}}</ref> | |In 2012, Autodesk acquired HSMWorks, a computer-aided manufacturing (CAM) product for programming Computer Numerical Control (CNC) machines, with the intention of integrating the technology into its own software and cloud services.<ref>{{Cite web |date=1 Oct 2012 |title=Autodesk Acquires HSMWorks Technology |url=https://investors.autodesk.com/news-releases/news-release-details/autodesk-acquires-hsmworks-technology |access-date=2 Aug 2025 |website=[[Autodesk]] |url-status=live |archive-url=https://web.archive.org/web/20260215230602/https://investors.autodesk.com/news-releases/news-release-details/autodesk-acquires-hsmworks-technology |archive-date=15 Feb 2026}}</ref> HSMWorks could continue to be purchased with a perpetual license until 2016, when Autodesk announced that all Autodesk products, including HSMWorks, would transition to a subscription model, ending support and maintenance plans for perpetual licenses.<ref>{{Cite web |last=Johnson Swan |first=Keli |date=14 Jun 2021 |title=Recent Developments in Autodesk Licensing and Audits, Part I |url=https://scottandscottllp.com/recent-developments-in-autodesk-licensing-and-audits-part-i/#:~:text=Autodesk%20introduced%20subscription%20plans%20in,previous%20versions%20of%20perpetual%20software. |access-date=2 Aug 2025 |website=scottandscottllp.com |url-status=live |archive-url=http://web.archive.org/web/20251118133920/https://scottandscottllp.com/recent-developments-in-autodesk-licensing-and-audits-part-i/ |archive-date=18 Nov 2025}}</ref> In 2019, Autodesk transitioned HSMWorks subscribers to Fusion 360 subscribers, granting them entitlement to download and use HSMWorks.<ref>{{Cite web |date=23 Apr 2019 |title=HSMWorks 2020 now included with Fusion 360 subscriptions |url=https://www.autodesk.com/support/technical/article/caas/tsarticles/ts/4ZktnaH9yvV8DxOnwA0LCv.html |access-date=2 Aug 2025 |website=[[Autodesk]] |url-status=live |archive-url=http://web.archive.org/web/20251116105651/https://www.autodesk.com/support/technical/article/caas/tsarticles/ts/4ZktnaH9yvV8DxOnwA0LCv.html |archive-date=16 Nov 2025}}</ref> In February 2025, Autodesk sent an email to Fusion 360 subscribers that HSMWorks entitlement would no longer be included on new subscriptions after March 25, 2025. and entitlement would end March 25, 2028, for all subscribers. "''At that point, you will no longer be able to download, access, '''or use''' HSMWorks.''"<ref>{{Cite web |last=@lenny_1962 |date=3 Feb 2025 |title=HSMWorks End Of Life March 25th, 2028 |url=https://forums.autodesk.com/t5/hsm-support-forum/hsmworks-end-of-life-march-25th-2028/td-p/13297431 |access-date=2 Aug 2025 |website=[[Autodesk]] |url-status=live |archive-url=http://web.archive.org/web/20250708174804/https://forums.autodesk.com/t5/hsm-support-forum/hsmworks-end-of-life-march-25th-2028/td-p/13297431 |archive-date=8 Jul 2025}}</ref> | ||
|<u>'''Projected aftermath:'''</u> | |<u>'''Projected aftermath:'''</u> | ||
Because HSMWorks was subscription-only, or entitlement was only available through a Fusion 360 subscription, from 2016 onward, any person or organization that used up-to-date versions of HSMWorks since then will cease to have access to all data associated with HSMWorks, despite the data being locally stored and HSMWorks being installed (although unusable). HSMWorks data is not compatible with Fusion 360 nor Inventor CAM (products that share some technology with HSMWorks), thus, no solution exists to bridge users' data to actively supported software. | Because HSMWorks was subscription-only, or entitlement was only available through a Fusion 360 subscription, from 2016 onward, any person or organization that used up-to-date versions of HSMWorks since then will cease to have access to all data associated with HSMWorks, despite the data being locally stored and HSMWorks being installed (although unusable). HSMWorks data is not compatible with Fusion 360 nor Inventor CAM (products that share some technology with HSMWorks), thus, no solution exists to bridge users' data to actively supported software. | ||
| Line 67: | Line 67: | ||
|Telemetry bugs and harmful fines | |Telemetry bugs and harmful fines | ||
|2017<!-- From source used --> | |2017<!-- From source used --> | ||
|Consumers reported that Autodesk's telemetry on paid versions of software detected pirated versions of their software on PCs, and they explicitly received<ref>{{Cite web |title=AUTODESK ANALYTICS PROGRAMS |url=https://www.autodesk.com/company/autodesk-analytics |access-date=2 Aug 2025 |website=[[Autodesk]]}}</ref> on paid versions of software detecting pirated versions of their software on PCs, and they explicitly sent large fines as a punishment.<ref>{{Cite web |title=Autodesk detected pirated programs after purchasing licenses |url=https://www.reddit.com/r/Architects/comments/1ct8nqd/autodesk_detected_pirated_programs_after/ |access-date=2 Aug 2025 |website=[[Reddit]]}}</ref> This software has also been reported to malfunction, and Autodesk is allegedly pressuring consumers into purchasing expensive versions of their licenses.<ref>{{Cite web |title=Autodesk detected pirated programs after purchasing licenses (Reply) |url=https://www.reddit.com/r/Architects/comments/1ct8nqd/comment/lod8lo2/ |access-date=2 Aug 2025 |website=[[Reddit]]}}</ref><!-- Useful info, not so valuable for this specifically though. | |Consumers reported that Autodesk's telemetry on paid versions of software detected pirated versions of their software on PCs, and they explicitly received<ref>{{Cite web |title=AUTODESK ANALYTICS PROGRAMS |url=https://www.autodesk.com/company/autodesk-analytics |access-date=2 Aug 2025 |website=[[Autodesk]]}}</ref> on paid versions of software detecting pirated versions of their software on PCs, and they explicitly sent large fines as a punishment.<ref>{{Cite web |title=Autodesk detected pirated programs after purchasing licenses |url=https://www.reddit.com/r/Architects/comments/1ct8nqd/autodesk_detected_pirated_programs_after/ |access-date=2 Aug 2025 |website=[[Reddit]] |url-status=live |archive-url=http://web.archive.org/web/20250804044043/https://www.reddit.com/r/Architects/comments/1ct8nqd/autodesk_detected_pirated_programs_after/ |archive-date=4 Aug 2025}}</ref> This software has also been reported to malfunction, and Autodesk is allegedly pressuring consumers into purchasing expensive versions of their licenses.<ref>{{Cite web |title=Autodesk detected pirated programs after purchasing licenses (Reply) |url=https://www.reddit.com/r/Architects/comments/1ct8nqd/comment/lod8lo2/ |access-date=2 Aug 2025 |website=[[Reddit]]}}</ref><!-- Useful info, not so valuable for this specifically though. | ||
https://www.reddit.com/r/sysadmin/comments/15uzp3q/f_autodesk/ | https://www.reddit.com/r/sysadmin/comments/15uzp3q/f_autodesk/ | ||