added some links that lead to other articles
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===2023 FTC settlement===
===2023 FTC settlement===
In a complaint first announced in May 2023, the FTC says that Ring deceived its customers by failing to restrict employees’ and contractors’ access to its customers’ videos, using its customer videos to train algorithms without consent, and failing to implement security safeguards. These practices led to egregious violations of users’ privacy.<ref>{{Cite web |date=2024-04-23 |title=FTC Sends Refunds to Ring Customers Stemming from 2023 Settlement over Charges the Company Failed to Block Employees and Hackers from Accessing Consumer Videos |url=https://www.ftc.gov/news-events/news/press-releases/2024/04/ftc-sends-refunds-ring-customers-stemming-2023-settlement-over-charges-company-failed-block |website=FTC}}</ref>  The stated failure in security safeguard implementation is the result of a 2019 data breach where the log-in credentials for 3,672 Ring camera owners were compromised, exposing log-in emails, passwords, time zones, and the names people give to specific Ring cameras. Using the log-in email and password, an intruder could access a Ring customer’s home address, telephone number, and payment information, including the kind of card they have, and its last four digits and security code. An intruder could also access live camera footage from all active Ring cameras associated with an account, as well as a 30- to 60-day video history, depending on the user’s cloud storage plan.<ref>https://www.buzzfeednews.com/article/carolinehaskins1/data-leak-exposes-personal-data-over-3000-ring-camera-users</ref>
In a complaint first announced in May 2023, the [[Federal Trade Commission]] says that Ring deceived its customers by failing to restrict employees’ and contractors’ access to its customers’ videos, using its customer videos to train algorithms without consent, and failing to implement security safeguards. These practices led to egregious violations of users’ privacy.<ref>{{Cite web |date=2024-04-23 |title=FTC Sends Refunds to Ring Customers Stemming from 2023 Settlement over Charges the Company Failed to Block Employees and Hackers from Accessing Consumer Videos |url=https://www.ftc.gov/news-events/news/press-releases/2024/04/ftc-sends-refunds-ring-customers-stemming-2023-settlement-over-charges-company-failed-block |website=FTC}}</ref>  The stated failure in security safeguard implementation is the result of a 2019 data breach where the log-in credentials for 3,672 Ring camera owners were compromised, exposing log-in emails, passwords, time zones, and the names people give to specific Ring cameras. Using the log-in email and password, an intruder could access a Ring customer’s home address, telephone number, and payment information, including the kind of card they have, and its last four digits and security code. An intruder could also access live camera footage from all active Ring cameras associated with an account, as well as a 30- to 60-day video history, depending on the user’s [[Cloud (service)|cloud]] storage plan.<ref>https://www.buzzfeednews.com/article/carolinehaskins1/data-leak-exposes-personal-data-over-3000-ring-camera-users</ref>


Ring settled the complaint for a sum of around $5.6 million to the 117,044 individuals who filed with the complaint, meaning the individual reimbursement was only around $60 per claim; despite some users having lost privacy to highly sensitive videos as many users installed the cameras in sensitive spaces such as bedrooms for both adults and children.
[[Ring]] settled the complaint for a sum of around $5.6 million to the 117,044 individuals who filed with the complaint, meaning the individual reimbursement was only around $60 per claim; despite some users having lost privacy to highly sensitive videos as many users installed the cameras in sensitive spaces such as bedrooms for both adults and children.


==Vulnerabilities==
==Vulnerabilities==
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===Subscription required for local storage===
===Subscription required for local storage===
Ring security cameras are the more premium product line of security cameras.<ref>https://www.theverge.com/22704290/amazon-blink-ring-camera-doorbell-brands-smart-home-why</ref> There are different subscriptions possible, there is basic, standard and premium.<ref name=":0">https://ring.com/plans; [https://web.archive.org/web/20250124214629/https://ring.com/plans Archive link of 2025-01-24]</ref> Ring cameras are cloud-first, and with these subscriptions comes different variants of cloud storage for the video footage that your cameras record. There is also an additional product that you can buy, and for local recordings there is even a must buy for the more premium products.<ref>https://ring.com/support/articles/t6xbc/Store-and-Process-Videos-Locally-with-Ring-Edge-and-Ring-Alarm-Pro</ref> To record locally to a MicroSD card, you need the Ring Alarm Pro base station ($249.99)<ref>https://ring.com/products/alarm-pro-base-station; [https://web.archive.org/web/20250108152541/https://ring.com/products/alarm-pro-base-station Archive link of 2025-01-08]</ref> and what is called "Ring Edge for Alarm Pro" in your subscription. The only subscription that offers this feature is the most expensive subscription, which is the premium subscription, costing $19.99/mo or $199.99/yr.<ref name=":0" />
[[Ring]] security cameras are the more premium product line of security cameras.<ref>https://www.theverge.com/22704290/amazon-blink-ring-camera-doorbell-brands-smart-home-why</ref> There are different subscriptions possible, there is basic, standard and premium.<ref name=":0">https://ring.com/plans; [https://web.archive.org/web/20250124214629/https://ring.com/plans Archive link of 2025-01-24]</ref> Ring cameras are [[Cloud (service)|cloud-first]], and with these subscriptions comes different variants of [[Cloud (service)|cloud]] storage for the video footage that your cameras record. There is also an additional product that you can buy, and for local recordings there is even a must buy for the more premium products.<ref>https://ring.com/support/articles/t6xbc/Store-and-Process-Videos-Locally-with-Ring-Edge-and-Ring-Alarm-Pro</ref> To record locally to a MicroSD card, you need the Ring Alarm Pro base station ($249.99)<ref>https://ring.com/products/alarm-pro-base-station; [https://web.archive.org/web/20250108152541/https://ring.com/products/alarm-pro-base-station Archive link of 2025-01-08]</ref> and what is called "Ring Edge for Alarm Pro" in your subscription. The only subscription that offers this feature is the most expensive subscription, which is the premium subscription, costing $19.99/mo or $199.99/yr.<ref name=":0" />


===Police partnerships===
===Police partnerships===
''The following section was sourced from [[Wikipedia:Ring_(company)#Police_partnerships|Wikipedia]]:''
''The following section was sourced from [[Wikipedia:Ring_(company)#Police_partnerships|Wikipedia]]:''


In June 2019, Ring faced criticism over a "Community Alert" program, under which the company has made geographically-targeted sponsored posts on social media services such as Facebook, asking readers to provide tips on suspects in verified cases, based on imagery posted on the Neighbors service by a Ring customer. Ring stated that it sought permission from the user before using their content in this manner. However, these discoveries did lead to concerns over the use of such footage in material deemed to effectively be advertising, as well as concerns over other possible uses of the footage (such as for training facial recognition) due to the wide copyright license that users must grant to in order to use Neighbors (an irrevocable, unlimited, and royalty-free license to use shared content "for any purpose and in any media formats in any media channels without compensation to you"), and Ring's partnerships with local law enforcement agencies.<ref>{{Cite web|last=Reichert|first=Corinne|title=Ring puts suspected thief in Facebook sponsored ads|url=https://www.cnet.com/news/ring-puts-suspected-thief-in-facebook-sponsored-ads/|access-date=June 18, 2019|website=CNET|language=en}}</ref><ref>{{Cite web|last1=Alba|first1=Davey|last2=Mac|first2=Ryan|date=June 7, 2019|title=Amazon's Doorbell Camera Company Is Using Security Video For Ads. That May Only Be The Beginning.|url=https://www.buzzfeednews.com/article/daveyalba/amazon-ring-doorbell-company-using-security-footage-for-ads|access-date=June 12, 2019|website=BuzzFeed News|language=en}}</ref>
In June 2019, Ring faced criticism over a "Community Alert" program, under which the company has made geographically-targeted sponsored posts on social media services such as [[Meta|Facebook]], asking readers to provide tips on suspects in verified cases, based on imagery posted on the Neighbors service by a Ring customer. Ring stated that it sought permission from the user before using their content in this manner. However, these discoveries did lead to concerns over the use of such footage in material deemed to effectively be advertising, as well as concerns over other possible uses of the footage (such as for training facial recognition) due to the wide copyright license that users must grant to in order to use Neighbors (an irrevocable, unlimited, and royalty-free license to use shared content "for any purpose and in any media formats in any media channels without compensation to you"), and Ring's partnerships with local law enforcement agencies.<ref>{{Cite web|last=Reichert|first=Corinne|title=Ring puts suspected thief in Facebook sponsored ads|url=https://www.cnet.com/news/ring-puts-suspected-thief-in-facebook-sponsored-ads/|access-date=June 18, 2019|website=CNET|language=en}}</ref><ref>{{Cite web|last1=Alba|first1=Davey|last2=Mac|first2=Ryan|date=June 7, 2019|title=Amazon's Doorbell Camera Company Is Using Security Video For Ads. That May Only Be The Beginning.|url=https://www.buzzfeednews.com/article/daveyalba/amazon-ring-doorbell-company-using-security-footage-for-ads|access-date=June 12, 2019|website=BuzzFeed News|language=en}}</ref>


Digital rights advocacy group Fight for the Future criticized Ring for using its cameras and Neighbors app to build a private surveillance network via partnerships with local law enforcement agencies, which encourage them to promote the products. The group stated that these partnerships "undermine our democratic process and basic civil liberties".<ref>{{Cite news|url=https://www.bbc.com/news/technology-49191005|title=Amazon's Ring doorbell police tie-up criticised|work=BBC News|date=August 1, 2019|access-date=August 3, 2019|language=en-GB}}</ref><ref>{{Cite web|url=https://www.cnet.com/news/this-map-tells-you-where-police-have-partnered-with-amazons-ring/|title=This map tells you where police have partnered with Amazon's Ring|last=Ng|first=Alfred|website=CNET|language=en|access-date=August 3, 2019}}</ref> According to the Electronic Frontier Foundation, Ring used these partnerships and its marketing strategies to foster fear, which leads to a "vicious cycle" that spurs hardware sales. The organization said that Ring, as well as Neighbors and similar "neighborhood watch" apps such as Citizen and Nextdoor, "facilitate reporting of so-called 'suspicious' behavior that really amounts to racial profiling."<ref>{{Cite web|url=https://www.eff.org/deeplinks/2019/08/amazons-ring-perfect-storm-privacy-threats|title=Amazon's Ring Is a Perfect Storm of Privacy Threats|last=Guariglia|first=Matthew|date=August 8, 2019|website=Electronic Frontier Foundation|language=en|access-date=August 13, 2019}}</ref> Matt Cagle of the American Civil Liberties Union said that the Ring Neighbors Portal "blurs the line between corporate and government surveillance" and that "Many people are not going to feel like they have a choice when law enforcement asks for access to their footage".<ref name="Intercept">{{cite web|last=Biddle|first=Sam|date=February 14, 2019|title=Amazon's Home Surveillance Chief Declared War on "Dirtbag Criminals" as Company Got Closer to Police|url=https://theintercept.com/2019/02/14/amazon-ring-police-surveillance/|access-date=January 17, 2020|website=The Intercept}}</ref>
Digital rights advocacy group Fight for the Future criticized Ring for using its cameras and Neighbors app to build a private surveillance network via partnerships with local law enforcement agencies, which encourage them to promote the products. The group stated that these partnerships "undermine our democratic process and basic civil liberties".<ref>{{Cite news|url=https://www.bbc.com/news/technology-49191005|title=Amazon's Ring doorbell police tie-up criticised|work=BBC News|date=August 1, 2019|access-date=August 3, 2019|language=en-GB}}</ref><ref>{{Cite web|url=https://www.cnet.com/news/this-map-tells-you-where-police-have-partnered-with-amazons-ring/|title=This map tells you where police have partnered with Amazon's Ring|last=Ng|first=Alfred|website=CNET|language=en|access-date=August 3, 2019}}</ref> According to the Electronic Frontier Foundation, Ring used these partnerships and its marketing strategies to foster fear, which leads to a "vicious cycle" that spurs hardware sales. The organization said that Ring, as well as Neighbors and similar "neighborhood watch" apps such as Citizen and Nextdoor, "facilitate reporting of so-called 'suspicious' behavior that really amounts to racial profiling."<ref>{{Cite web|url=https://www.eff.org/deeplinks/2019/08/amazons-ring-perfect-storm-privacy-threats|title=Amazon's Ring Is a Perfect Storm of Privacy Threats|last=Guariglia|first=Matthew|date=August 8, 2019|website=Electronic Frontier Foundation|language=en|access-date=August 13, 2019}}</ref> Matt Cagle of the American Civil Liberties Union said that the Ring Neighbors Portal "blurs the line between corporate and government surveillance" and that "Many people are not going to feel like they have a choice when law enforcement asks for access to their footage".<ref name="Intercept">{{cite web|last=Biddle|first=Sam|date=February 14, 2019|title=Amazon's Home Surveillance Chief Declared War on "Dirtbag Criminals" as Company Got Closer to Police|url=https://theintercept.com/2019/02/14/amazon-ring-police-surveillance/|access-date=January 17, 2020|website=The Intercept}}</ref>
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In 2020, Ring posted a one-sentence position stance on their blog stating, "Ring does not use facial recognition technology in any of its devices or services, and will neither sell nor offer facial recognition technology to law enforcement."<ref>{{Cite web|last=Ring|date=2020-08-20|title=Ring's Stance on Facial Recognition Technology|url=https://blog.ring.com/about-ring/rings-stance-on-facial-recognition-technology/|access-date=2023-07-20|website=The Ring Blog|language=en}}</ref> In 2021, Senator Markey and his colleagues introduced the "Facial Recognition and Biometric Technology Moratorium Act."<ref>{{Cite web|title=Senators Markey, Merkley Lead Colleagues on Legislation to Ban Government Use of Facial Recognition, Other Biometric Technology {{!}} U.S. Senator Ed Markey of Massachusetts|url=https://www.markey.senate.gov/news/press-releases/senators-markey-merkley-lead-colleagues-on-legislation-to-ban-government-use-of-facial-recognition-other-biometric-technology|access-date=2023-07-20|website=www.markey.senate.gov|language=en}}</ref> A year later, Markey renewed his investigation into Ring,<ref>{{Cite web|title=Senator Markey Renews Investigation into Amazon Ring's Surveillance Practices and Cooperation with Police {{!}} U.S. Senator Ed Markey of Massachusetts|url=https://www.markey.senate.gov/news/press-releases/senator-markey-renews-investigation-into-amazon-rings-surveillance-practices-and-cooperation-with-police|access-date=2023-07-20|website=www.markey.senate.gov|language=en}}</ref> and in July 2022, Markey cited Ring's "[refusal] to commit to not incorporating facial recognition technology in its products" as evidence of the need for legislation to "prohibit use of biometric technology by federal agencies and condition federal grant funding to state and local entities on moratoria on the use of biometric technology."<ref>{{Cite web|title=Senator Markey's Probe into Amazon Ring Reveals New Privacy Problems {{!}} U.S. Senator Ed Markey of Massachusetts|url=https://www.markey.senate.gov/news/press-releases/senator-markeys-probe-into-amazon-ring-reveals-new-privacy-problems|access-date=2023-07-20|website=www.markey.senate.gov|language=en}}</ref>
In 2020, Ring posted a one-sentence position stance on their blog stating, "Ring does not use facial recognition technology in any of its devices or services, and will neither sell nor offer facial recognition technology to law enforcement."<ref>{{Cite web|last=Ring|date=2020-08-20|title=Ring's Stance on Facial Recognition Technology|url=https://blog.ring.com/about-ring/rings-stance-on-facial-recognition-technology/|access-date=2023-07-20|website=The Ring Blog|language=en}}</ref> In 2021, Senator Markey and his colleagues introduced the "Facial Recognition and Biometric Technology Moratorium Act."<ref>{{Cite web|title=Senators Markey, Merkley Lead Colleagues on Legislation to Ban Government Use of Facial Recognition, Other Biometric Technology {{!}} U.S. Senator Ed Markey of Massachusetts|url=https://www.markey.senate.gov/news/press-releases/senators-markey-merkley-lead-colleagues-on-legislation-to-ban-government-use-of-facial-recognition-other-biometric-technology|access-date=2023-07-20|website=www.markey.senate.gov|language=en}}</ref> A year later, Markey renewed his investigation into Ring,<ref>{{Cite web|title=Senator Markey Renews Investigation into Amazon Ring's Surveillance Practices and Cooperation with Police {{!}} U.S. Senator Ed Markey of Massachusetts|url=https://www.markey.senate.gov/news/press-releases/senator-markey-renews-investigation-into-amazon-rings-surveillance-practices-and-cooperation-with-police|access-date=2023-07-20|website=www.markey.senate.gov|language=en}}</ref> and in July 2022, Markey cited Ring's "[refusal] to commit to not incorporating facial recognition technology in its products" as evidence of the need for legislation to "prohibit use of biometric technology by federal agencies and condition federal grant funding to state and local entities on moratoria on the use of biometric technology."<ref>{{Cite web|title=Senator Markey's Probe into Amazon Ring Reveals New Privacy Problems {{!}} U.S. Senator Ed Markey of Massachusetts|url=https://www.markey.senate.gov/news/press-releases/senator-markeys-probe-into-amazon-ring-reveals-new-privacy-problems|access-date=2023-07-20|website=www.markey.senate.gov|language=en}}</ref>


Amazon has attempted to distance themselves from Ring Ukraine, the branch responsible for developing computer vision and facial recognition solutions. In a statement for release, the general manager of the Kyiv-based office commented, "We are no longer part of a small startup, but a full-fledged R&D center working for one of the world's largest corporations. [We are involved not only in Ring's product line but also in many other Amazon projects. That is,] We are a large Ukrainian team of specialists working on the world market." At legal's request, the general manager was asked to remove the reference to Amazon.<ref>{{Cite web|last=Biddle|first=Sam|date=2020-01-24|title=Ring Ukraine News Suppressed at Amazon's Request, Journalists Say|url=https://theintercept.com/2020/01/24/amazon-ring-ukraine/|access-date=2023-07-20|website=The Intercept|language=en-US}}</ref> "Ring Ukraine" was eventually rebranded as "Squad".<ref>{{Cite web|title=Ring Ukraine office need you to forget they are part of Amazon|url=https://ain.capital/2021/01/29/ring-ukraine-changes-its-name-to-squad/|access-date=2023-07-20|website=AIN.Capital|language=en-US}}</ref>
[[Amazon]] has attempted to distance themselves from Ring Ukraine, the branch responsible for developing computer vision and facial recognition solutions. In a statement for release, the general manager of the Kyiv-based office commented, "We are no longer part of a small startup, but a full-fledged R&D center working for one of the world's largest corporations. [We are involved not only in Ring's product line but also in many other Amazon projects. That is,] We are a large Ukrainian team of specialists working on the world market." At legal's request, the general manager was asked to remove the reference to [[Amazon]].<ref>{{Cite web|last=Biddle|first=Sam|date=2020-01-24|title=Ring Ukraine News Suppressed at Amazon's Request, Journalists Say|url=https://theintercept.com/2020/01/24/amazon-ring-ukraine/|access-date=2023-07-20|website=The Intercept|language=en-US}}</ref> "Ring Ukraine" was eventually rebranded as "Squad".<ref>{{Cite web|title=Ring Ukraine office need you to forget they are part of Amazon|url=https://ain.capital/2021/01/29/ring-ukraine-changes-its-name-to-squad/|access-date=2023-07-20|website=AIN.Capital|language=en-US}}</ref>


===Alleged user tracking===
===Alleged user tracking===
''The following section was sourced from [[Wikipedia:Ring_(company)#Allegations_of_user_tracking|Wikipedia]]:''
''The following section was sourced from [[Wikipedia:Ring_(company)#Allegations_of_user_tracking|Wikipedia]]:''


On January 27, 2020, the Electronic Frontier Foundation concluded that the Ring doorbell app for Android was sending identifiable personal information– including names, IP addresses, mobile network carriers, persistent IDs, and sensor data–to AppsFlyer, branch.io, Facebook, and Mixpanel.<ref>{{Cite web|url=https://www.eff.org/deeplinks/2020/01/ring-doorbell-app-packed-third-party-trackers|title=Ring Doorbell App Packed with Third-Party Trackers|last=Budington|first=Bill|date=January 27, 2020|website=Electronic Frontier Foundation|language=en|access-date=January 27, 2020}}</ref><ref>{{Cite web|url=https://www.fastcompany.com/90464883/amazons-ring-will-let-users-opt-out-of-sharing-data-with-other-companies|title=Amazon's Ring will let users opt out of sharing data with other companies|last=Newman|first=Jared|date=February 14, 2020|website=Fast Company|access-date=March 23, 2020}}</ref>
On January 27, 2020, the Electronic Frontier Foundation concluded that the Ring doorbell app for [[Android]] was sending identifiable personal information– including names, IP addresses, mobile network carriers, persistent IDs, and sensor data–to AppsFlyer, branch.io, [[Meta|Facebook]], and Mixpanel.<ref>{{Cite web|url=https://www.eff.org/deeplinks/2020/01/ring-doorbell-app-packed-third-party-trackers|title=Ring Doorbell App Packed with Third-Party Trackers|last=Budington|first=Bill|date=January 27, 2020|website=Electronic Frontier Foundation|language=en|access-date=January 27, 2020}}</ref><ref>{{Cite web|url=https://www.fastcompany.com/90464883/amazons-ring-will-let-users-opt-out-of-sharing-data-with-other-companies|title=Amazon's Ring will let users opt out of sharing data with other companies|last=Newman|first=Jared|date=February 14, 2020|website=Fast Company|access-date=March 23, 2020}}</ref>


===Flock Safety ''(2025-2026)''===
===Flock Safety ''(2025-2026)''===
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===Search Party ''(2026)''===
===Search Party ''(2026)''===
On February 8, 2026, Ring would air a commercial for their "search party" feature for the Super Bowl. In the ad, the founder Jamie Siminoff states the feature has helped "more than a dog a day has been reunited with their family" out of 10 million a year.<ref>{{Cite web|url=https://www.404media.co/with-ring-american-consumers-built-a-surveillance-dragnet/|title=With Ring, American Consumers Built a Surveillance Dragnet|date=2026-02-10|work=404Media|first=Jason|last=Koebler}}</ref> Many Ring owners voiced concerns regarding this new feature, with those stating its dystopian and invasive nature.<ref>{{Cite web|url=https://www.reddit.com/r/cybersecurity/comments/1qzrts8/ring_search_party/|title=Ring “Search Party” |work=Reddit|author=u/Check123ok|date=2026-02-08}}</ref> This feature is opt-in by default and can be used alongside a premium "familiar faces" feature.<ref>{{Cite web|url=https://www.eff.org/deeplinks/2026/02/no-one-including-our-furry-friends-will-be-safer-rings-surveillance-nightmare-0|title=No One, Including Our Furry Friends, Will Be Safer in Ring's Surveillance Nightmare|work=EFF|date=2026-02-10|first=Beryl|last=Lipton}}</ref>
On February 8, 2026, Ring would air a commercial for their "search party" feature for the Super Bowl. In the ad, the founder Jamie Siminoff states the feature has helped "more than a dog a day has been reunited with their family" out of 10 million a year.<ref>{{Cite web|url=https://www.404media.co/with-ring-american-consumers-built-a-surveillance-dragnet/|title=With Ring, American Consumers Built a Surveillance Dragnet|date=2026-02-10|work=404Media|first=Jason|last=Koebler}}</ref> Many [[Ring]] owners voiced concerns regarding this new feature, with those stating its dystopian and invasive nature.<ref>{{Cite web|url=https://www.reddit.com/r/cybersecurity/comments/1qzrts8/ring_search_party/|title=Ring “Search Party” |work=Reddit|author=u/Check123ok|date=2026-02-08}}</ref> This feature is opt-in by default and can be used alongside a premium "familiar faces" feature.<ref>{{Cite web|url=https://www.eff.org/deeplinks/2026/02/no-one-including-our-furry-friends-will-be-safer-rings-surveillance-nightmare-0|title=No One, Including Our Furry Friends, Will Be Safer in Ring's Surveillance Nightmare|work=EFF|date=2026-02-10|first=Beryl|last=Lipton}}</ref>


==References==
==References==
<references />
<references />
[[Category:Amazon]]
[[Category:Amazon]]