Chipotle: Difference between revisions

Chipotle
Basic information
Founded	1993-07-13
Legal Structure	Public
Industry	Food
Also known as
Official website	http://chipotle.com/

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Revision as of 23:39, 13 March 2026

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Founded in 1993 by Steve Ells, Chipotle Mexican Grill, Inc.(also referred as Chipotle) is an American chain of fast casual restaurants primary serving burritos and bowls across over 4000 locations globally.

Consumer-impact summary

Overview of concerns that arise from the conduct towards users of the product (if applicable):

User Freedom
User Privacy
Business Model
Market Control

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.

Incidents

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Chipotle category.

Chipotle Used Customers Faces without their consent (2006)

https://www.thetakeout.com/1697181/shady-things-about-chipotle/

Chipotle false advertised the amount of Calories

2017 Data Breach

https://www.bitdefender.com/en-us/blog/hotforsecurity/chipotle-customers-told-to-remain-vigilant-as-pos-hack-probe-reveals-most-restaurants-affected

https://www.classaction.org/news/guac-is-extra-financial-outlet-sues-chipotle-over-march-17-data-breach

2019 Data Breach

Sending Automated Spam Messages To customers without Consent (2017, 2019 and 2023)

https://www.classaction.org/news/florida-man-files-class-action-against-chipotle-over-alleged-unsolicited-text-messages 2017

https://www.classaction.org/news/chipotle-hit-with-tcpa-class-action-over-alleged-automated-text-messages 2019 incident

https://www.classaction.org/news/guac-is-extra-chipotle-hit-with-class-action-over-alleged-spam-texts 2023 incindent

Chipotle Quietly lessen Food Quantity

This section is incomplete. This notice can be deleted once all the placeholder text has been replaced.

https://www.the-sun.com/money/12792714/chipotle-ceo-change-orders-diners-threatened-boycott/

Health Violations

2008 Hepatitis Outbreak

2008 Norovirus Outbreak

2015 E.Coli

2015 Norovirus

2015 Salmonella

2015 E.Coli (October)

2015 Norovirus (december 15)

2017 Norovirus

2018 Clostridium perfringens

https://www.foodpoisoningnews.com/food-poisoning-at-chipotle-a-history-of-food-safety-issues/

https://archive.cdc.gov/#/details?url=https://www.cdc.gov/ecoli/2015/o26-11-15/index.html

https://www.foodmanufacturing.com/ingredients/news/13182117/e-coli-outbreak-linked-to-chipotle-expands-to-6-states

https://www.wcpo.com/lifestyle/food/chipotle-e-coli-outbreak-spreads-to-akron-store

https://www.wral.com/story/cause-of-ohio-chipotle-outbreak-identified/17773868/

https://www.devicedaily.com/pin/chipotle-eats-itself/

Chipotle Bowls Contain Cancer related Chemicals

https://www.mashed.com/250704/scandals-chipotle-can-never-live-down/

Bugs Found inside Customers Products

https://www.msn.com/en-us/food-and-drink/general/ewww-chipotle-sued-after-woman-bites-into-rodent-in-burrito-bowl/ar-AA1S4rYi

https://www.independent.co.uk/news/world/americas/chipotle-lawsuit-rodents-doordash-nyc-b2887823.html

https://www.ndtv.com/food/us-woman-claims-she-bit-into-rodent-inside-chipotle-burrito-bowl-sues-chain-9791182

https://digitalchew.com/2025/12/10/chipotle-lawsuit-woman-claims-rodent-in-burrito/

References

@@ Line 1: / Line 1: @@
-{{CompanyCargo
+{{StubNotice}}{{CompanyCargo
 |Founded=1993-07-13
 |Industry=Food
@@ Line 5: / Line 5: @@
 |Type=Public
 |Website=http://chipotle.com/
 }}Founded in 1993 by Steve Ells, [[wikipedia:Chipotle_Mexican_Grill#Pizzeria_Locale|Chipotle Mexican Grill, Inc.]](also referred as Chipotle) is an American chain of [[wikipedia:Fast_casual|fast casual]] restaurants primary serving burritos and bowls across over 4000 locations globally.
 ==Consumer-impact summary==
@@ Line 13: / Line 13: @@
 This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
-=== Chipotle Used Customers Faces without their consent (2006) ===
+===Chipotle Used Customers Faces without their consent (2006)===
 https://www.thetakeout.com/1697181/shady-things-about-chipotle/
-=== Chipotle false advertised the amount of Caloriees ===
+===Chipotle false advertised the amount of Calories===
 ===2017 Data Breach===
-{{Main|link to the main CR Wiki article}}https://www.classaction.org/news/guac-is-extra-financial-outlet-sues-chipotle-over-march-17-data-breach
+https://www.bitdefender.com/en-us/blog/hotforsecurity/chipotle-customers-told-to-remain-vigilant-as-pos-hack-probe-reveals-most-restaurants-affected
+https://www.classaction.org/news/guac-is-extra-financial-outlet-sues-chipotle-over-march-17-data-breach
 ===2019 Data Breach===
-=== Sending Automated Spam Messages To customers without Consent (2017, 2019 and 2023) ===
+===Sending Automated Spam Messages To customers without Consent (2017, 2019 and 2023)===
 https://www.classaction.org/news/florida-man-files-class-action-against-chipotle-over-alleged-unsolicited-text-messages 2017
@@ Line 30: / Line 32: @@
 https://www.classaction.org/news/guac-is-extra-chipotle-hit-with-class-action-over-alleged-spam-texts 2023 incindent
-=== False Advertising on non-GMO food (2019) ===
+===False Advertising on non-GMO food (2019)===
 https://natlawreview.com/article/65-million-settlement-reached-eve-trial-class-action-lawsuit-against-chipotle-over
-=== Overcharging Customers Using the App (2019) ===
+===Overcharging Customers Using the App (2019)===
 https://www.today.com/food/chipotle-customers-say-chain-charging-them-hundreds-dollars-fake-orders-t164862
-=== AI-voice ordering systems unlawfully collected Customers Data (2022) ===
+===AI-voice ordering systems unlawfully collected Customers Data (2022)===
 https://www.classaction.org/news/applebees-red-lobster-other-restaurants-hit-with-biometric-privacy-suit-in-illinois-over-ai-voice-ordering-systems
 https://topclassactions.com/lawsuit-settlements/lawsuit-news/applebees-chipotle-other-restaurants-face-class-action-alleging-automated-voice-ordering-technology-data-privacy-violations/
-=== Charging Customers Extra with hidden Fee's (2021 and 2024) ===
+===Charging Customers Extra with hidden Fee's (2021 and 2024)===
 https://www.classaction.org/news/class-action-claims-chipotle-hides-fees-despite-advertising-free-and-1-delivery 2021
 https://www.classaction.org/news/new-chipotle-lawsuit-alleges-restaurant-cloaks-costly-service-fee-within-tax-charged-for-online-orders 2024
-=== Refusing any Refunds made with Gift Card purchases (2024) ===
+===Refusing any Refunds made with Gift Card purchases (2024)===
 https://www.classaction.org/news/chipotle-gift-card-refunds-lawsuit-says-meal-vouchers-are-worthless
-=== Chipotle Quietly lessen Food Quantity ===
+===Chipotle Quietly lessen Food Quantity===
 {{Incomplete section}}
 https://www.the-sun.com/money/12792714/chipotle-ceo-change-orders-diners-threatened-boycott/
-== Health Violations ==
+==Health Violations==
-=== 2008 Hepatitis Outbreak ===
+===2008 Hepatitis Outbreak===
-=== 2008 Norovirus Outbreak ===
+===2008 Norovirus Outbreak===
-=== 2015 E.Coli ===
+===2015 E.Coli===
-=== 2015 Norovirus ===
+===2015 Norovirus===
-=== 2015 Salmonella ===
+===2015 Salmonella===
-=== 2015 E.Coli (October) ===
+===2015 E.Coli (October)===
-=== 2015 Norovirus (december 15) ===
+===2015 Norovirus (december 15)===
-=== 2017 Norovirus ===
+===2017 Norovirus===
-=== 2018 Clostridium perfringens ===
+===2018 Clostridium perfringens===
 https://www.foodpoisoningnews.com/food-poisoning-at-chipotle-a-history-of-food-safety-issues/
@@ Line 86: / Line 88: @@
 https://www.devicedaily.com/pin/chipotle-eats-itself/
-=== Chipotle Bowls Contain Cancer related Chemicals ===
+===Chipotle Bowls Contain Cancer related Chemicals===
 https://www.mashed.com/250704/scandals-chipotle-can-never-live-down/
-=== Repeated History of Bugs found in Products ===
+===Bugs Found inside Customers Products===
-https://nypost.com/2025/12/09/us-news/customer-allegedly-bit-into-a-rodent-in-burrito-bowl-from-nyc-chipotle-lawsuit/
-https://www.newsweek.com/woman-claims-chipotle-bowl-had-insect-crawling-inside-video-viewed-over-4m-times-1662703
-https://www.msn.com/en-us/food-and-drink/general/woman-finds-caterpillar-crawling-around-in-her-chipotle-takeaway-bowl/vi-AA1GT3kY
-https://www.reddit.com/r/Chipotle/comments/pohewe/does_anyone_else_find_any_little_critters_in_the/
-=== Bugs Found inside Customers Products ===
 https://www.msn.com/en-us/food-and-drink/general/ewww-chipotle-sued-after-woman-bites-into-rodent-in-burrito-bowl/ar-AA1S4rYi