Chipotle: Difference between revisions

Chipotle
Basic information
Founded	1993-07-13
Legal Structure	Public
Industry	Food
Also known as
Official website	http://chipotle.com/

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Revision as of 00:37, 14 March 2026

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Founded in 1993 by Steve Ells, Chipotle Mexican Grill, Inc. (also referred as Chipotle) is an American chain of fast casual restaurants primary serving burritos and bowls across over 4000 locations globally.

Consumer-impact summary

Overview of concerns that arise from the conduct towards users of the product (if applicable):

User Freedom
User Privacy
Business Model
Market Control

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.

Incidents

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Chipotle category.

Chipotle Used Customers Faces without their consent (2017)

In January, Leah Caldwell filed a lawsuit against Chipotle for unlawful advertisement and marketing of her photo, seeking over $2.2 billion in damages.^[1] In 2006, Leah Caldwell sat in a Chitpotle restaurant when photographer Steve Adams took a photo of her while eating. Before leaving, Steve Adams asked her to sign the sign a release form, however she declined.^[2] 8 years later around December, she discovered her photo was used as promotion Florida and Califronian chipotle restaurant up till 2015.^[3]^[4] The Lawsuit reached a settlement in 2017, however specific details surrounding the agreement remain unknown.^[5]

Misleading Advertisement regarding contents of Calories in products

2017 Data Breach

https://www.bitdefender.com/en-us/blog/hotforsecurity/chipotle-customers-told-to-remain-vigilant-as-pos-hack-probe-reveals-most-restaurants-affected

https://www.classaction.org/news/guac-is-extra-financial-outlet-sues-chipotle-over-march-17-data-breach

2019 Data Breach

Sending Automated Spam Messages To customers without Consent (2017, 2019 and 2023)

https://www.classaction.org/news/florida-man-files-class-action-against-chipotle-over-alleged-unsolicited-text-messages 2017

https://www.classaction.org/news/chipotle-hit-with-tcpa-class-action-over-alleged-automated-text-messages 2019 incident

https://www.classaction.org/news/guac-is-extra-chipotle-hit-with-class-action-over-alleged-spam-texts 2023 incindent

Chipotle Quietly lessen Food Quantity

This section is incomplete. This notice can be deleted once all the placeholder text has been replaced.

https://www.the-sun.com/money/12792714/chipotle-ceo-change-orders-diners-threatened-boycott/

Health Violations

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2008 Hepatitis Outbreak

2008 Norovirus Outbreak

2015 E.Coli

2015 Norovirus

2015 Salmonella

2015 E.Coli (October)

2015 Norovirus (december 15)

2017 Norovirus

2018 Clostridium perfringens

https://www.foodpoisoningnews.com/food-poisoning-at-chipotle-a-history-of-food-safety-issues/

https://archive.cdc.gov/#/details?url=https://www.cdc.gov/ecoli/2015/o26-11-15/index.html

https://www.foodmanufacturing.com/ingredients/news/13182117/e-coli-outbreak-linked-to-chipotle-expands-to-6-states

https://www.wcpo.com/lifestyle/food/chipotle-e-coli-outbreak-spreads-to-akron-store

https://www.wral.com/story/cause-of-ohio-chipotle-outbreak-identified/17773868/

https://www.devicedaily.com/pin/chipotle-eats-itself/

Chipotle Bowls Contain Cancer related Chemicals (2019-2020)

https://www.mashed.com/250704/scandals-chipotle-can-never-live-down/

Bugs Found inside Customers Products (2024)

https://www.msn.com/en-us/food-and-drink/general/ewww-chipotle-sued-after-woman-bites-into-rodent-in-burrito-bowl/ar-AA1S4rYi

https://www.independent.co.uk/news/world/americas/chipotle-lawsuit-rodents-doordash-nyc-b2887823.html

https://www.ndtv.com/food/us-woman-claims-she-bit-into-rodent-inside-chipotle-burrito-bowl-sues-chain-9791182

https://digitalchew.com/2025/12/10/chipotle-lawsuit-woman-claims-rodent-in-burrito/

References

↑ "Using a Person's Image for Commercial Purposes: Lessons Learned from the Chipotle $2.2 Billion Lawsuit". TarterKrinsky & Drogin. 25 January 2017. Retrieved 13 March 2026.{{cite web}}: CS1 maint: url-status (link)
↑ Pham, Peter (6 January 2017). "Chipotle Faces $2 Billion Lawsuit For Allegedly Using Photo Of Woman Without Permission". FoodBeast. Retrieved 13 March 2026.{{cite web}}: CS1 maint: url-status (link)
↑ Hillen, Brittany (9 January 2017). "Chipotle sued for $2.2b for allegedly using woman's photo without permission". DPreview. Retrieved 13 March 2026.{{cite web}}: CS1 maint: url-status (link)
↑ "A Woman Is Suing Chipotle For $2.2 Billion". HnHH. 22 November 2022. Retrieved 13 March 2026.{{cite web}}: CS1 maint: url-status (link)
↑ Smith, Jacob (31 October 2024). "13 Shady Things You Can't Ignore About Chipotle". TheTakeout. Retrieved 13 March 2026.{{cite web}}: CS1 maint: url-status (link)

[1] "Using a Person's Image for Commercial Purposes: Lessons Learned from the Chipotle $2.2 Billion Lawsuit". TarterKrinsky & Drogin. 25 January 2017. Retrieved 13 March 2026.{{cite web}}: CS1 maint: url-status (link)

[2] Pham, Peter (6 January 2017). "Chipotle Faces $2 Billion Lawsuit For Allegedly Using Photo Of Woman Without Permission". FoodBeast. Retrieved 13 March 2026.{{cite web}}: CS1 maint: url-status (link)

[3] Hillen, Brittany (9 January 2017). "Chipotle sued for $2.2b for allegedly using woman's photo without permission". DPreview. Retrieved 13 March 2026.{{cite web}}: CS1 maint: url-status (link)

[4] "A Woman Is Suing Chipotle For $2.2 Billion". HnHH. 22 November 2022. Retrieved 13 March 2026.{{cite web}}: CS1 maint: url-status (link)

[5] Smith, Jacob (31 October 2024). "13 Shady Things You Can't Ignore About Chipotle". TheTakeout. Retrieved 13 March 2026.{{cite web}}: CS1 maint: url-status (link)

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@@ Line 5: / Line 5: @@
 |Type=Public
 |Website=http://chipotle.com/
-}}Founded in 1993 by Steve Ells, [[wikipedia:Chipotle_Mexican_Grill#Pizzeria_Locale|Chipotle Mexican Grill, Inc.]](also referred as Chipotle) is an American chain of [[wikipedia:Fast_casual|fast casual]] restaurants primary serving burritos and bowls across over 4000 locations globally.
+}}Founded in 1993 by Steve Ells, [[wikipedia:Chipotle_Mexican_Grill#|Chipotle Mexican Grill, Inc.]] (also referred as Chipotle) is an American chain of [[wikipedia:Fast_casual|fast casual]] restaurants primary serving burritos and bowls across over 4000 locations globally.
 ==Consumer-impact summary==
@@ Line 13: / Line 13: @@
 This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
-===Chipotle Used Customers Faces without their consent (2006)===
+===Chipotle Used Customers Faces without their consent (2017)===
-https://www.thetakeout.com/1697181/shady-things-about-chipotle/
+In January, Leah Caldwell filed a lawsuit against Chipotle for unlawful advertisement and marketing of her photo, seeking over $2.2 billion in damages.<ref>{{Cite web |date=25 January 2017 |title=Using a Person's Image for Commercial Purposes: Lessons Learned from the Chipotle $2.2 Billion Lawsuit |url=https://www.tarterkrinsky.com/insights/using-a-persons-image-for-commercial-purposes-lessons-learned-from-the-chipotle-2-2-billion-lawsuit |url-status=live |access-date=13 March 2026 |website=TarterKrinsky & Drogin}}</ref> In 2006, Leah Caldwell sat in a Chitpotle restaurant when photographer Steve Adams took a photo of her while eating. Before leaving, Steve Adams asked her to sign the sign a release form, however she declined.<ref>{{Cite web |last=Pham |first=Peter |date=6 January 2017 |title=Chipotle Faces $2 Billion Lawsuit For Allegedly Using Photo Of Woman Without Permission |url=https://www.foodbeast.com/news/chipotle-2billion-photo/ |url-status=live |access-date=13 March 2026 |website=FoodBeast}}</ref> 8 years later around December, she discovered her photo was used as promotion Florida and Califronian chipotle restaurant up till 2015.<ref>{{Cite web |last=Hillen |first=Brittany |date=9 January 2017 |title=Chipotle sued for $2.2b for allegedly using woman's photo without permission |url=https://www.dpreview.com/news/0452748489/chipotle-sued-for-2-2b-for-allegedly-using-womans-photo-without-permission |url-status=live |access-date=13 March 2026 |website=DPreview}}</ref><ref>{{Cite web |date=22 November 2022 |title=A Woman Is Suing Chipotle For $2.2 Billion |url=https://www.hotnewhiphop.com/468369-a-woman-is-suing-chipotle-for-s22-billion-news |url-status=live |access-date=13 March 2026 |website=HnHH}}</ref> The Lawsuit reached a settlement in 2017, however specific details surrounding the agreement remain unknown.<ref>{{Cite web |last=Smith |first=Jacob |date=31 October 2024 |title=13 Shady Things You Can't Ignore About Chipotle |url=https://www.thetakeout.com/1697181/shady-things-about-chipotle/ |url-status=live |access-date=13 March 2026 |website=TheTakeout}}</ref>
-===Chipotle false advertised the amount of Calories===
+===Misleading Advertisement regarding contents of Calories in products===
 ===2017 Data Breach===
@@ Line 56: / Line 56: @@
 ==Health Violations==
+{{Incomplete section}}
 ===2008 Hepatitis Outbreak===
@@ Line 88: / Line 88: @@
 https://www.devicedaily.com/pin/chipotle-eats-itself/
-===Chipotle Bowls Contain Cancer related Chemicals===
+===Chipotle Bowls Contain Cancer related Chemicals (2019-2020)===
 https://www.mashed.com/250704/scandals-chipotle-can-never-live-down/
-===Bugs Found inside Customers Products===
+===Bugs Found inside Customers Products (2024)===
 https://www.msn.com/en-us/food-and-drink/general/ewww-chipotle-sued-after-woman-bites-into-rodent-in-burrito-bowl/ar-AA1S4rYi
@@ Line 101: / Line 101: @@
 ==See also==
-{{Ph-C-SA}}
+* [[Taco Bell]]
+* [[Chick-fil-A]]
+* [[Arby's]]
 ==References==