Halfords Limited: Difference between revisions

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-{{CompanyCargo
+'''Halfords Limited''' is a UK-based automotive and cycling retailer and services
-|Founded=1892
+provider, operating over 400 retail stores and 600+ autocentres across the United
-|Industry=Automotive
+Kingdom.{{Ref|halfords-about}} Through its subsidiaries — including Halfords Mobile
-|Logo=Halfords-logo.jpg
+Expert, Tyres on the Drive, National Tyres, and McConechy's — it offers mobile and
-|Type=Private
+fixed-location tyre fitting, vehicle servicing, and MOT services.
-|Website=https://www.halfords.com/
-|Description=Halfords is a UK automotive and cycling retailer offering parts, accessories, and vehicle services including tyres, MOTs, and servicing.
-}}
-{{Ph-C-Int}}
-==Consumer-impact summary==
+== Consumer-impact summary ==
-{{Ph-C-CIS}}
-==Incidents==
+=== Warranty terms ===
-{{Ph-C-Inc}}
-This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
+Halfords sells add-on warranties at the point of sale during mobile fitting
-===Example incident one (''date'')===
+appointments. Published warranty terms contain restrictions that are not disclosed
-{{Main|link to the main CR Wiki article}}
+to customers in the checkout, including a requirement that the Extended Tyre Warranty
-Short summary of the incident (could be the same as the summary preceding the article).
+can only be redeemed at fixed garages — not via the mobile service through which it
-===Example incident two (''date'')===
+is sold. This has implications under the [[Consumer Rights Act 2015]] regarding
-...
+unfair terms and the transparency and prominence requirements.
-==Products==
+== Incidents ==
-{{Ph-C-P}}
-==See also==
+This is a list of all consumer-protection incidents this company is involved in.
-{{Ph-C-SA}}
-==References==
+=== Tyre warranty sold via mobile fitting, redeemable only at fixed garages (2026) ===
-{{reflist}}
-[[Category:{{PAGENAME}}]]
+:''Main article: [[Tyre warranty sold via mobile fitting, redeemable only at fixed garages]]''
+Halfords sells an Extended Tyre Warranty during mobile tyre fitting bookings, labelling
+it as a "Mobile Fitting" product in the checkout with no disclosure that it cannot be
+redeemed via the same mobile service. Halfords' own terms state the warranty may only
+be redeemed at fixed garages and autocentres, leaving customers with an undrivable
+vehicle and no mobile redemption route.
+== See also ==
+* [[Consumer Rights Act 2015]]
+== References ==
+<references>
+<ref name="halfords-about">{{Cite web
+| url        = https://www.halfords.com/help-and-advice/customer-services/policies-and-customer-security/terms-and-conditions/terms-and-conditions/terms-and-conditions.html
+| title      = Terms and Conditions
+| publisher  = Halfords
+| accessdate = 2026-03-16
+}}</ref>
+</references>
+[[Category:Organizations]]
+[[Category:Halfords Limited]]