Buffalo Wild Wings: Difference between revisions

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===Customers not allowed to sing the National Athem after previously being allowed to===

~~In September~~ 2017, employees refused to play the national athem song for customers during the football games after having previously played it for the last game, citing it was "to controversial" and it violated company policy. Customers responded by posting the incident on social media, gaining huge interactions that led many to be confused and angry. One customer involved in the incident said " Nobody understood what was so controversial, its 9/11, and its a sporting event, why is it controversial."<ref>{{Cite web |first= |date=14 September 2017 |title=Buffalo Wild Wings Customers Livid They Were Kept From Hearing National Athem |url=https://www.youtube.com/watch?v=lx_y-oqR16E |url-status=live |access-date=16 March 2026 |website=Youtube}}</ref>

on September11, 2017, employees refused to play the national athem song for customers during the football games after having previously played it for the last game, citing it was "to controversial" and it violated company policy. Customers responded by posting the incident on social media, gaining huge interactions that led many to be confused and angry. One customer involved in the incident said " Nobody understood what was so controversial, its 9/11, and its a sporting event, why is it controversial."<ref>{{Cite web |first= |date=14 September 2017 |title=Buffalo Wild Wings Customers Livid They Were Kept From Hearing National Athem |url=https://www.youtube.com/watch?v=lx_y-oqR16E |url-status=live |access-date=16 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Schwartz |first=Ralph |date=7 July 2020 |title=The Truth About Buffalo Wild Wings' National Anthem Controversy |url=https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |url-status=live |archive-url=https://web.archive.org/web/20210124161550/https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |archive-date=24 January 2021 |access-date=18 March 2026 |website=Mashed}}</ref> The company issued several responses regarding this incident.<ref name=":0">{{Cite web |date=18 March 2026 |title=RESPONSE TO EASTVALE, CALIFORNIA INCIDENT |url=https://www.buffalowildwings.com/response/ |url-status=dead |archive-url=https://web.archive.org/web/20180928111104/https://www.buffalowildwings.com/response/ |archive-date=28 September 2018 |access-date=18 March 2026 |website=Buffalo Wild Wings}}</ref><ref name=":1">{{Cite web |last=MacGuill |first=Dan |date=20 September 2017 |title=Did a Buffalo Wild Wings Worker Turn Down the National Anthem Because It Is 'Divisive'? |url=https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20240527185345/https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |archive-date=27 May 2024 |access-date=18 March 2026 |website=Snopes}}</ref><ref name=":2">{{Cite web |last=Sivak |first=David |date=16 March 2018 |title=FACT CHECK: Did Buffalo Wild Wings ‘Ban’ The National Anthem? |url=https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20250429154655/https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |archive-date=29 April 2025 |access-date=18 March 2026 |website=CheckYourFact}}</ref>

Buffalo Wild Wings company response on their website;<blockquote>"We apologize that Guests at the Eastvale, California location didn’t receive the positive sports viewing experience we strive to provide in all of our restaurants every day. This was the action of one individual and does not reflect our corporate practice. Our intent is to show game broadcasts in their entirety including the National Anthem, post-game interviews, and highlights."<ref name=":0" /><ref name=":2" /></blockquote>

World Wide Wings (company that operated the restaurant) responded on television saying;<blockquote>"World Wide Wings, a Buffalo Wild Wings franchise, apologizes for what happened at our restaurant before the Monday night football game. We do not have a policy regarding this matter."<ref name=":1" /><ref name=":2" /> </blockquote>A response from Joe Janaszek, a Chief Marketing Officer for World Wide Wings<blockquote>"This gentleman who no longer works for us, made the decision to turn the volume down during the national anthem ... He claimed it was company policy, because it was too controversial. We don't know why he did that, and we wish he hadn't done it."<ref name=":1" /></blockquote>

The company issued and response saying;<blockquote>"World Wide Wings, a Buffalo Wild Wings franchise, apologizes for what happened at our restaurant before the Monday night football game. We do not have a policy regarding this matter." </blockquote>

===Refusing to Serve customers based on their Race and Gender===

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 ===Customers not allowed to sing the National Athem after previously being allowed to===
-In September 2017, employees refused to play the national athem song for customers during the football games after having previously played it for the last game, citing it was "to controversial" and it violated company policy. Customers responded by posting the incident on social media, gaining huge interactions that led many to be confused and angry. One customer involved in the incident said " Nobody understood what was so controversial, its 9/11, and its a sporting event, why is it controversial."<ref>{{Cite web |first= |date=14 September 2017 |title=Buffalo Wild Wings Customers Livid They Were Kept From Hearing National Athem |url=https://www.youtube.com/watch?v=lx_y-oqR16E |url-status=live |access-date=16 March 2026 |website=Youtube}}</ref>
+on September11, 2017, employees refused to play the national athem song for customers during the football games after having previously played it for the last game, citing it was "to controversial" and it violated company policy. Customers responded by posting the incident on social media, gaining huge interactions that led many to be confused and angry. One customer involved in the incident said " Nobody understood what was so controversial, its 9/11, and its a sporting event, why is it controversial."<ref>{{Cite web |first= |date=14 September 2017 |title=Buffalo Wild Wings Customers Livid They Were Kept From Hearing National Athem |url=https://www.youtube.com/watch?v=lx_y-oqR16E |url-status=live |access-date=16 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Schwartz |first=Ralph |date=7 July 2020 |title=The Truth About Buffalo Wild Wings' National Anthem Controversy |url=https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |url-status=live |archive-url=https://web.archive.org/web/20210124161550/https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |archive-date=24 January 2021 |access-date=18 March 2026 |website=Mashed}}</ref> The company issued several responses regarding this incident.<ref name=":0">{{Cite web |date=18 March 2026 |title=RESPONSE TO EASTVALE, CALIFORNIA INCIDENT |url=https://www.buffalowildwings.com/response/ |url-status=dead |archive-url=https://web.archive.org/web/20180928111104/https://www.buffalowildwings.com/response/ |archive-date=28 September 2018 |access-date=18 March 2026 |website=Buffalo Wild Wings}}</ref><ref name=":1">{{Cite web |last=MacGuill |first=Dan |date=20 September 2017 |title=Did a Buffalo Wild Wings Worker Turn Down the National Anthem Because It Is 'Divisive'? |url=https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20240527185345/https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |archive-date=27 May 2024 |access-date=18 March 2026 |website=Snopes}}</ref><ref name=":2">{{Cite web |last=Sivak |first=David |date=16 March 2018 |title=FACT CHECK: Did Buffalo Wild Wings ‘Ban’ The National Anthem? |url=https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20250429154655/https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |archive-date=29 April 2025 |access-date=18 March 2026 |website=CheckYourFact}}</ref>
+Buffalo Wild Wings company response on their website;<blockquote>"We apologize that Guests at the Eastvale, California location didn’t receive the positive sports viewing experience we strive to provide in all of our restaurants every day. This was the action of one individual and does not reflect our corporate practice. Our intent is to show game broadcasts in their entirety including the National Anthem, post-game interviews, and highlights."<ref name=":0" /><ref name=":2" /></blockquote>
+World Wide Wings (company that operated the restaurant) responded on television saying;<blockquote>"World Wide Wings, a Buffalo Wild Wings franchise, apologizes for what happened at our restaurant before the Monday night football game. We do not have a policy regarding this matter."<ref name=":1" /><ref name=":2" /> </blockquote>A response from  Joe Janaszek, a Chief Marketing Officer for World Wide Wings<blockquote>"This gentleman who no longer works for us, made the decision to turn the volume down during the national anthem ... He claimed it was company policy, because it was too controversial. We don't know why he did that, and we wish he hadn't done it."<ref name=":1" /></blockquote>
-The company issued and response saying;<blockquote>"World Wide Wings, a Buffalo Wild Wings franchise, apologizes for what happened at our restaurant before the Monday night football game. We do not have a policy regarding this matter." </blockquote>
 ===Refusing to Serve customers based on their Race and Gender===