Buffalo Wild Wings: Difference between revisions
Added 1 more incident, however is missing a lot of information and is very much incomplete |
Added 1 more incident and made other changes |
||
| Line 21: | Line 21: | ||
On February 2, Johnson County Department of Health and Environment announced an investigation of 10 individuals at a restaurant located in Overland Park after several customers reported being sick on January 29.<ref>{{Cite web |date=2 February 2016 |title=JCDHE investigating illness at Overland Park restaurant |url=https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf |url-status=dead |archive-url=https://web.archive.org/web/20160220194715/https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf |archive-date=20 February 2016 |access-date=18 March 2026 |website=Johnson County Health & Environment}}</ref><ref>{{Cite web |last=Stern |first=Melissa |date=2 February 2016 |title=Health dept. confirms norovirus at Overland Park Buffalo Wild Wings |url=https://fox4kc.com/news/op-buffalo-wild-wings-linked-to-illness-health-inspection-notes-violations/ |url-status=live |access-date=18 March 2026 |website=Fox News}}</ref> On January 30, the department conducted an investigation, finding 17 health code violations with the restaurant, including;<ref>{{Cite web |last=Maas |first=Russell |date=4 February 2016 |title=Buffalo Wild Wings Food Poisoning Investigation Turns Up Health Code Violations |url=https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/ |url-status=live |access-date=18 March 2026 |website=About Lawsuits}}</ref><ref>{{Cite web |last=Coveny |first=Tony |date=3 February 2016 |title=Buffalo Wild Wings Norovirus Outbreak |url=https://www.foodpoisoningnews.com/buffalo-wild-wvirus-outbreak/ |url-status=live |access-date=18 March 2026 |website=Food Poisoning News}}</ref> | On February 2, Johnson County Department of Health and Environment announced an investigation of 10 individuals at a restaurant located in Overland Park after several customers reported being sick on January 29.<ref>{{Cite web |date=2 February 2016 |title=JCDHE investigating illness at Overland Park restaurant |url=https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf |url-status=dead |archive-url=https://web.archive.org/web/20160220194715/https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf |archive-date=20 February 2016 |access-date=18 March 2026 |website=Johnson County Health & Environment}}</ref><ref>{{Cite web |last=Stern |first=Melissa |date=2 February 2016 |title=Health dept. confirms norovirus at Overland Park Buffalo Wild Wings |url=https://fox4kc.com/news/op-buffalo-wild-wings-linked-to-illness-health-inspection-notes-violations/ |url-status=live |access-date=18 March 2026 |website=Fox News}}</ref> On January 30, the department conducted an investigation, finding 17 health code violations with the restaurant, including;<ref>{{Cite web |last=Maas |first=Russell |date=4 February 2016 |title=Buffalo Wild Wings Food Poisoning Investigation Turns Up Health Code Violations |url=https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/ |url-status=live |access-date=18 March 2026 |website=About Lawsuits}}</ref><ref>{{Cite web |last=Coveny |first=Tony |date=3 February 2016 |title=Buffalo Wild Wings Norovirus Outbreak |url=https://www.foodpoisoningnews.com/buffalo-wild-wvirus-outbreak/ |url-status=live |access-date=18 March 2026 |website=Food Poisoning News}}</ref> | ||
* Alcohol near dead bugs | *Alcohol near dead bugs | ||
* Employees wiping their nose and face with gloves while still handling food | *Employees wiping their nose and face with gloves while still handling food | ||
* cooking utensils with food debris | *cooking utensils with food debris | ||
* Dinner napkins stored on the floor in employee bathroom | *Dinner napkins stored on the floor in employee bathroom | ||
* No hot water in employee bathroom<ref>{{Cite web |date=3 February 2016 |title=Officials seek cause of illness among dinners at OP Buffalo Wild Wings |url=https://www.youtube.com/watch?v=IoltWKDWbEc |url-status=live |access-date=18 March 2026 |website=Youtube}}</ref> | *No hot water in employee bathroom<ref>{{Cite web |date=3 February 2016 |title=Officials seek cause of illness among dinners at OP Buffalo Wild Wings |url=https://www.youtube.com/watch?v=IoltWKDWbEc |url-status=live |access-date=18 March 2026 |website=Youtube}}</ref> | ||
Although most were corrected during investigation, the restaurant closed down on the same day, later reopening the next day on January 31.<ref>{{Cite web |last=Wong |first=Venessa |date=6 February 2016 |title=Buffalo Wild Wings Hit By Norovirus Investigation Before Super Bowl Binge |url=https://www.buzzfeednews.com/article/venessawong/buffalo-wild-wings-hit-with-norovirus-investigation |url-status=live |access-date=18 March 2026 |website=BuzzFeed}}</ref> After that announcement, the company stock fell to 8% <ref>{{Cite web |last=Graf |first=Rachel |date=5 February 2016 |title=Buffalo Wild Wings (BWLD) Stock Closed Down, Norovirus Case Confirmed |url=https://www.thestreet.com/markets/buffalo-wild-wings-bwld-stock-closed-down-norovirus-case-confirmed-13450091 |url-status=live |archive-url=https://web.archive.org/web/20210201151129/https://www.thestreet.com/markets/buffalo-wild-wings-bwld-stock-closed-down-norovirus-case-confirmed-13450091 |archive-date=1 February 2021 |access-date=18 March 2026 |website=The Street}}</ref><ref>{{Cite web |date=3 February 2016 |title=Buffalo Wild Wings falls 6% after being linked to a norovirus outbreak in Kansas (BWLD, CMG) |url=https://www.latestnigeriannews.com/news/2544619/2babas-baby-mama-pero-adeniyi-reveals-husband-of-many-years.html |url-status=live |access-date=18 March 2026 |website=Latest Nigerian News}}</ref> | Although most were corrected during investigation, the restaurant closed down on the same day, later reopening the next day on January 31.<ref>{{Cite web |last=Wong |first=Venessa |date=6 February 2016 |title=Buffalo Wild Wings Hit By Norovirus Investigation Before Super Bowl Binge |url=https://www.buzzfeednews.com/article/venessawong/buffalo-wild-wings-hit-with-norovirus-investigation |url-status=live |access-date=18 March 2026 |website=BuzzFeed}}</ref> After that announcement, the company stock fell to 8% <ref>{{Cite web |last=Graf |first=Rachel |date=5 February 2016 |title=Buffalo Wild Wings (BWLD) Stock Closed Down, Norovirus Case Confirmed |url=https://www.thestreet.com/markets/buffalo-wild-wings-bwld-stock-closed-down-norovirus-case-confirmed-13450091 |url-status=live |archive-url=https://web.archive.org/web/20210201151129/https://www.thestreet.com/markets/buffalo-wild-wings-bwld-stock-closed-down-norovirus-case-confirmed-13450091 |archive-date=1 February 2021 |access-date=18 March 2026 |website=The Street}}</ref><ref>{{Cite web |date=3 February 2016 |title=Buffalo Wild Wings falls 6% after being linked to a norovirus outbreak in Kansas (BWLD, CMG) |url=https://www.latestnigeriannews.com/news/2544619/2babas-baby-mama-pero-adeniyi-reveals-husband-of-many-years.html |url-status=live |access-date=18 March 2026 |website=Latest Nigerian News}}</ref> | ||
| Line 40: | Line 40: | ||
Around 2019 through early 2025, Buffalo Wild Wings Mobile app faced numerous security vulnerabilities impacting unknown amounts of users. The earliest known instance is from 2019 from a man named Mr. Najera, who lost 9,700 points from an unknown hacker in Fresno, California.<ref>{{Cite web |last=Hsu |first=Tiffany |date=11 May 2019 |title=Why Rewards for Loyal Spenders Are ‘a Honey Pot for Hackers’ |url=https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |url-status=live |archive-url=https://web.archive.org/web/20190511085831/https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |archive-date=11 May 2019 |access-date=16 March 2026 |website=The New York Times}}</ref> Users on [[Reddit]] began reporting on their accounts being hacked around 2020, claiming a lost for points spanning 1,000 - 50,000 (depending on how much points a user has) across various different states.<ref>{{Cite web |date=23 April 2022 |title=My account with 50 thousand points was hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20220423190715/https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |archive-date=23 April 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Users reported receiving varying responses from Buffalo, with some claiming they never received a response back<ref>{{Cite web |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |archive-url=https://web.archive.org/web/20230616012408/https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |archive-date=16 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=28 July 2022 |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |archive-url=https://web.archive.org/web/20220728180459/https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |archive-date=28 July 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |archive-url=https://web.archive.org/web/20220831180333/https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |archive-date=31 August 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 July 2020 |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 December 2020 |title=Hacked Accounts? |url=https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |url-status=live |archive-url=https://web.archive.org/web/20230617014343/https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |archive-date=17 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref>, while others reported received a response and getting their points back.<ref>{{Cite web |date=20 January 2022 |title=Don't hoard your points, folks. I live in Ohio, got this email receipt, and logged into my account. 🤬 |url=https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |url-status=live |archive-url=https://web.archive.org/web/20250304134547/https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |archive-date=4 March 2025 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=11 October 2022 |title=My account was hacked and Points stolen how do I get this fixed |url=https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |url-status=live |archive-url=https://web.archive.org/web/20221104013359/https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |archive-date=4 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=29 March 2023 |title=Heart breaking stuff. My bdubs account was hacked and they redeemed my points for 20 wings. Come on who does that. Take a man’s Netflix account is one thing, but a man’s wings. That’s just crossing the line. |url=https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20230329124140/https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |archive-date=29 March 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 November 2022 |title=Someone redeemed all my points in a state I’ve never been to wtf. What do I do now? I can’t find a email to send this to! |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |archive-url=https://web.archive.org/web/20221112191808/https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |archive-date=12 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Additionally, some users claim having difficulty login into their accounts, along with other issues.<ref>{{Cite web |date=30 April 2023 |title="You've scanned your receipt and earned 0 points". |url=https://www.reddit.com/r/BuffaloWildWings/comments/133dzn6/youve_scanned_your_receipt_and_earned_0_points/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 October 2022 |title=Rewards Account Hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/yackqa/rewards_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 September 2022 |title=Blazin Rewards app login issue. |url=https://www.reddit.com/r/BuffaloWildWings/comments/xfb31n/blazin_rewards_app_login_issue/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The company updated their security standards on November 2023 by implementing MFA.<ref>{{Cite web |date=8 November 2023 |title=About time! Tired of getting my account hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/17qm18g/about_time_tired_of_getting_my_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The community reacted with excited and relief over the news, however after the update came out, some users still reported getting hacked, login issues, along with not receiving their points after orders.<ref>{{Cite web |date=3 November 2022 |title=Blazin Rewards Issues |url=https://www.reddit.com/r/BuffaloWildWings/comments/ylaa8t/blazin_rewards_issues/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 March 2025 |title=Unable to Login |url=https://www.reddit.com/r/BuffaloWildWings/comments/1jlbn4g/unable_to_log_in/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=18 June 2024 |title=Someone hacked my blazing rewards account, and BWWs support team refuses to restore my account. |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 November 2022 |title=Login Issues website and blazin rewards app |url=https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=31 December 2023 |title=Can't Login Verification Number Bugged |url=https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |url-status=live |archive-url=https://web.archive.org/web/20241203234630/https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |archive-date=3 December 2024 |access-date=16 March 2026 |website=Reddit}}</ref> | Around 2019 through early 2025, Buffalo Wild Wings Mobile app faced numerous security vulnerabilities impacting unknown amounts of users. The earliest known instance is from 2019 from a man named Mr. Najera, who lost 9,700 points from an unknown hacker in Fresno, California.<ref>{{Cite web |last=Hsu |first=Tiffany |date=11 May 2019 |title=Why Rewards for Loyal Spenders Are ‘a Honey Pot for Hackers’ |url=https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |url-status=live |archive-url=https://web.archive.org/web/20190511085831/https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |archive-date=11 May 2019 |access-date=16 March 2026 |website=The New York Times}}</ref> Users on [[Reddit]] began reporting on their accounts being hacked around 2020, claiming a lost for points spanning 1,000 - 50,000 (depending on how much points a user has) across various different states.<ref>{{Cite web |date=23 April 2022 |title=My account with 50 thousand points was hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20220423190715/https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |archive-date=23 April 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Users reported receiving varying responses from Buffalo, with some claiming they never received a response back<ref>{{Cite web |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |archive-url=https://web.archive.org/web/20230616012408/https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |archive-date=16 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=28 July 2022 |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |archive-url=https://web.archive.org/web/20220728180459/https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |archive-date=28 July 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |archive-url=https://web.archive.org/web/20220831180333/https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |archive-date=31 August 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 July 2020 |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 December 2020 |title=Hacked Accounts? |url=https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |url-status=live |archive-url=https://web.archive.org/web/20230617014343/https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |archive-date=17 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref>, while others reported received a response and getting their points back.<ref>{{Cite web |date=20 January 2022 |title=Don't hoard your points, folks. I live in Ohio, got this email receipt, and logged into my account. 🤬 |url=https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |url-status=live |archive-url=https://web.archive.org/web/20250304134547/https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |archive-date=4 March 2025 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=11 October 2022 |title=My account was hacked and Points stolen how do I get this fixed |url=https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |url-status=live |archive-url=https://web.archive.org/web/20221104013359/https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |archive-date=4 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=29 March 2023 |title=Heart breaking stuff. My bdubs account was hacked and they redeemed my points for 20 wings. Come on who does that. Take a man’s Netflix account is one thing, but a man’s wings. That’s just crossing the line. |url=https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20230329124140/https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |archive-date=29 March 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 November 2022 |title=Someone redeemed all my points in a state I’ve never been to wtf. What do I do now? I can’t find a email to send this to! |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |archive-url=https://web.archive.org/web/20221112191808/https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |archive-date=12 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Additionally, some users claim having difficulty login into their accounts, along with other issues.<ref>{{Cite web |date=30 April 2023 |title="You've scanned your receipt and earned 0 points". |url=https://www.reddit.com/r/BuffaloWildWings/comments/133dzn6/youve_scanned_your_receipt_and_earned_0_points/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 October 2022 |title=Rewards Account Hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/yackqa/rewards_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 September 2022 |title=Blazin Rewards app login issue. |url=https://www.reddit.com/r/BuffaloWildWings/comments/xfb31n/blazin_rewards_app_login_issue/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The company updated their security standards on November 2023 by implementing MFA.<ref>{{Cite web |date=8 November 2023 |title=About time! Tired of getting my account hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/17qm18g/about_time_tired_of_getting_my_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The community reacted with excited and relief over the news, however after the update came out, some users still reported getting hacked, login issues, along with not receiving their points after orders.<ref>{{Cite web |date=3 November 2022 |title=Blazin Rewards Issues |url=https://www.reddit.com/r/BuffaloWildWings/comments/ylaa8t/blazin_rewards_issues/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 March 2025 |title=Unable to Login |url=https://www.reddit.com/r/BuffaloWildWings/comments/1jlbn4g/unable_to_log_in/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=18 June 2024 |title=Someone hacked my blazing rewards account, and BWWs support team refuses to restore my account. |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 November 2022 |title=Login Issues website and blazin rewards app |url=https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=31 December 2023 |title=Can't Login Verification Number Bugged |url=https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |url-status=live |archive-url=https://web.archive.org/web/20241203234630/https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |archive-date=3 December 2024 |access-date=16 March 2026 |website=Reddit}}</ref> | ||
===Hidden Delivery Fee=== | ===Hidden Delivery Fee (2021)=== | ||
https://www.classaction.org/news/class-action-claims-buffalo-wild-wings-charges-hidden-delivery-fee-disguised-as-service-fee | On November 16, the company was hit with a class action lawsuit over allegedly charging customers an extra $3 for an unknown delivery fee. A lawsuit filed by Michelle Wheeldon claims the company added a extra $3 charge labeled as "Service Fee' to her online order on March 26,2021, totaling to $70.75.<ref>{{Cite web |last=Shaak |first=Erin |date=18 November 2021 |title=Class Action Claims Buffalo Wild Wings Charges Hidden Delivery Fee Disguised as ‘Service Fee’ |url=https://www.classaction.org/news/class-action-claims-buffalo-wild-wings-charges-hidden-delivery-fee-disguised-as-service-fee |url-status=live |access-date=17 March 2026 |website=ClassAction}}</ref> As of March 2026, the lawsuit is still outgoing. | ||
===Hidden Carryout Fee=== | ===Hidden Carryout Fee=== | ||
| Line 75: | Line 75: | ||
===Customers not allowed to sing the National Athem after previously being allowed to=== | ===Customers not allowed to sing the National Athem after previously being allowed to=== | ||
On September11, 2017, employees refused to play the national athem song for customers during the football games after having previously played it for the last game, citing it was "to controversial" and it violated company policy. Customers responded by posting the incident on social media, gaining huge interactions that led many to be confused and angry. One customer involved in the incident said " Nobody understood what was so controversial, its 9/11, and its a sporting event, why is it controversial."<ref>{{Cite web |first= |date=14 September 2017 |title=Buffalo Wild Wings Customers Livid They Were Kept From Hearing National Athem |url=https://www.youtube.com/watch?v=lx_y-oqR16E |url-status=live |access-date=16 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Schwartz |first=Ralph |date=7 July 2020 |title=The Truth About Buffalo Wild Wings' National Anthem Controversy |url=https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |url-status=live |archive-url=https://web.archive.org/web/20210124161550/https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |archive-date=24 January 2021 |access-date=18 March 2026 |website=Mashed}}</ref> The company issued several responses regarding this incident.<ref name=":0">{{Cite web |date=18 March 2026 |title=RESPONSE TO EASTVALE, CALIFORNIA INCIDENT |url=https://www.buffalowildwings.com/response/ |url-status=dead |archive-url=https://web.archive.org/web/20180928111104/https://www.buffalowildwings.com/response/ |archive-date=28 September 2018 |access-date=18 March 2026 |website=Buffalo Wild Wings}}</ref><ref name=":1">{{Cite web |last=MacGuill |first=Dan |date=20 September 2017 |title=Did a Buffalo Wild Wings Worker Turn Down the National Anthem Because It Is 'Divisive'? |url=https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20240527185345/https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |archive-date=27 May 2024 |access-date=18 March 2026 |website=Snopes}}</ref><ref name=":2">{{Cite web |last=Sivak |first=David |date=16 March 2018 |title=FACT CHECK: Did Buffalo Wild Wings ‘Ban’ The National Anthem? |url=https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20250429154655/https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |archive-date=29 April 2025 |access-date=18 March 2026 |website=CheckYourFact}}</ref> | |||
Buffalo Wild Wings company response on their website;<blockquote>"We apologize that Guests at the Eastvale, California location didn’t receive the positive sports viewing experience we strive to provide in all of our restaurants every day. This was the action of one individual and does not reflect our corporate practice. Our intent is to show game broadcasts in their entirety including the National Anthem, post-game interviews, and highlights."<ref name=":0" /><ref name=":2" /></blockquote> | Buffalo Wild Wings company response on their website;<blockquote>"We apologize that Guests at the Eastvale, California location didn’t receive the positive sports viewing experience we strive to provide in all of our restaurants every day. This was the action of one individual and does not reflect our corporate practice. Our intent is to show game broadcasts in their entirety including the National Anthem, post-game interviews, and highlights."<ref name=":0" /><ref name=":2" /></blockquote> | ||