Sangi Co Ltd: Difference between revisions

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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].

===~~Example incident one (''date'')~~===

===Known Customer-Abuse Issues:===

~~{{Main|link~~ to the ~~main CR Wiki article}}~~

~~Short summary of~~ the ~~incident (could be~~ the ~~same as the summary preceding the article)~~.

===== 1. Sangi sells subscriptions disguised as "product bundles" =====

===~~Example incident two (~~'~~'date'')~~===

The web-store promotes product sets as limited-time sales or discounts. By agreeing to buy a larger volume (eg, 2 tubes of toothpaste, delivered 3 times), you will receive a decent discount on each of the 3 deliveries.

...

What they don't tell you is that the deliveries don't stop after the 3 you agreed to. You've actually unwittingly signed up for a never-ending subscription.

===== 2. Sangi's website allows you to sign up for subscription-deliveries of products, but requires a phone call to cancel =====

There are places to change your delivery address or payment method on Sangi's website, but nowhere does it tell you that you're enrolled in a subscription. As such, there is no cancel button, and no way to opt-out unless you know to call their phone line.

By concealing the subscription status, they also ensure that you can't know to cancel until you've received at least one more order than you agreed to, because the only way to find out that you're subscribed is by getting an unexpected "your order has shipped" email.

==Products==

~~{{Ph~~-~~C-P}}~~

* Apagard (hyroxyapatite-based toothpaste)

* HAP +R (lotion)

* Okara Tea

==See also==

@@ Line 16: / Line 16: @@
 This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
-===Example incident one (''date'')===
+===Known Customer-Abuse Issues:===
-{{Main|link to the main CR Wiki article}}
-Short summary of the incident (could be the same as the summary preceding the article).
+===== 1. Sangi sells subscriptions disguised as "product bundles" =====
-===Example incident two (''date'')===
+The web-store promotes product sets as limited-time sales or discounts. By agreeing to buy a larger volume (eg, 2 tubes of toothpaste, delivered 3 times), you will receive a decent discount on each of the 3 deliveries.
-...
+What they don't tell you is that the deliveries don't stop after the 3 you agreed to. You've actually unwittingly signed up for a never-ending subscription.
+===== 2. Sangi's website allows you to sign up for subscription-deliveries of products, but requires a phone call to cancel =====
+There are places to change your delivery address or payment method on Sangi's website, but nowhere does it tell you that you're enrolled in a subscription. As such, there is no cancel button, and no way to opt-out unless you know to call their phone line.
+By concealing the subscription status, they also ensure that you can't know to cancel until you've received at least one more order than you agreed to, because the only way to find out that you're subscribed is by getting an unexpected "your order has shipped" email.
 ==Products==
-{{Ph-C-P}}
+* Apagard (hyroxyapatite-based toothpaste)
+* HAP +R (lotion)
+* Okara Tea
 ==See also==