Sangi Co Ltd: Difference between revisions
Another user (talk | contribs) Added products and detailed anti-consumer practices |
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===Known Customer-Abuse Issues:=== | ===Known Customer-Abuse Issues:=== | ||
===== 1. Sangi sells subscriptions disguised as "product bundles" ===== | =====1. Sangi sells subscriptions disguised as "product bundles"===== | ||
The web-store promotes product sets as limited-time sales or discounts. By agreeing to buy a larger volume (eg, 2 tubes of toothpaste, delivered 3 times), you will receive a decent discount on each of the 3 deliveries. | The web-store promotes product sets as limited-time sales or discounts. By agreeing to buy a larger volume (eg, 2 tubes of toothpaste, delivered 3 times), you will receive a decent discount on each of the 3 deliveries. | ||
What they don't tell you is that the deliveries don't stop after the 3 you agreed to. You've actually unwittingly signed up for a never-ending subscription. | What they don't tell you is that the deliveries don't stop after the 3 you agreed to. You've actually unwittingly signed up for a never-ending subscription. | ||
===== 2. Sangi's website allows you to sign up for subscription-deliveries of products, but requires a phone call to cancel ===== | =====2. Sangi's website allows you to sign up for subscription-deliveries of products, but requires a phone call to cancel===== | ||
There are places to change your delivery address or payment method on Sangi's website, but nowhere does it tell you that you're enrolled in a subscription. As such, there is no cancel button, and no way to opt-out unless you know to call their phone line. | There are places to change your delivery address or payment method on Sangi's website, but nowhere does it tell you that you're enrolled in a subscription. As such, there is no cancel button, and no way to opt-out unless you know to call their phone line. | ||
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==Products== | ==Products== | ||
* Apagard (hyroxyapatite-based toothpaste) | *Apagard (hyroxyapatite-based toothpaste) | ||
* HAP +R (lotion) | *HAP +R (lotion) | ||
* Okara Tea | *Okara Tea | ||
==See also== | ==See also== | ||
{{Ph-C-SA}} | These issues are similar to the way that gyms lock customers in. See [[List of services without clear cancellation]]{{Ph-C-SA}} | ||
==References== | ==References== | ||