Smartwool adds forced arbitration to EULA: Difference between revisions
m minor tone change. is it good enough yet? |
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|access-date=19 Feb 2025 | |access-date=19 Feb 2025 | ||
}}</ref> available on Smartwool's website stated: | }}</ref> available on Smartwool's website stated: | ||
# | #An emphasis on contacting Customer Service first, but does not explicitly make it a prerequisite before arbitration. | ||
#No specification on who determines arbitrability. | #No specification on who determines arbitrability. | ||
#AAA rules apply and outlines fee reimbursement if the claim is under $10,000. | #AAA rules apply and outlines fee reimbursement if the claim is under $10,000. | ||
#A specific line reading: "Any dispute or claim relating in any way to the Website and our services, any representations made by us, and/or your use of our websites [...] will be resolved by binding arbitration, rather than in court..." This line does not specify products sold by the company, which would be | #A specific line reading: "Any dispute or claim relating in any way to the Website and our services, any representations made by us, and/or your use of our websites [...] will be resolved by binding arbitration, rather than in court..." This line does not specify products sold by the company, which would be a likely cause of a class-action lawsuit. | ||
The new EULA terms lock down on the existing terms, and state: | The new EULA terms lock down on the existing terms, and state: | ||