US Mobile: Difference between revisions
→Dark Star Uncapped Unlimited Premium Retroactively Amended Purchase Experience: fixed cite date format, link is dead |
Major developments regarding "5GB Free Data" plan. |
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After signups to this new tier on this 1-day sale, 3 days after the launch of the plan the Khattak posted an update on the service where he floated the idea of data caps, hotspot caps, and requiring manual intervention by support if you happen to go over. In the update an example of abuse given was downloading a Windows update on a laptop.<ref>{{Cite web |title=reddit Post {{!}} Unlimited Premium: The Endgame Is Here to Stay, but I need you to chime in |url=https://www.reddit.com/r/USMobile/comments/1ipcqwu/unlimited_premium_the_endgame_is_here_to_stay_but/ |url-status=live |archive-url=https://www.reveddit.com/v/USMobile/comments/1ipcqwu/unlimited_premium_the_endgame_is_here_to_stay_but/ |archive-date=2025-03-03}}</ref> As well as other users using it as a home service during outages. | After signups to this new tier on this 1-day sale, 3 days after the launch of the plan the Khattak posted an update on the service where he floated the idea of data caps, hotspot caps, and requiring manual intervention by support if you happen to go over. In the update an example of abuse given was downloading a Windows update on a laptop.<ref>{{Cite web |title=reddit Post {{!}} Unlimited Premium: The Endgame Is Here to Stay, but I need you to chime in |url=https://www.reddit.com/r/USMobile/comments/1ipcqwu/unlimited_premium_the_endgame_is_here_to_stay_but/ |url-status=live |archive-url=https://www.reveddit.com/v/USMobile/comments/1ipcqwu/unlimited_premium_the_endgame_is_here_to_stay_but/ |archive-date=2025-03-03}}</ref> As well as other users using it as a home service during outages. | ||
After back and forth and losing arguments in their own subreddit, the CEO gave a proper update on concrete limitations in the new plan, that now include caps, throttles, slowdown, limited hotspot connectivity, and HD streaming limitations (from the former).<ref>{{Cite web |title=reddit |url=https://www.reddit.com/r/USMobile/comments/1iz82kj/reflecting_on_feedback_and_moving_ahead/ |url-status=live |archive-url=https://www.reveddit.com/r/USMobile/comments/1iz82kj/reflecting_on_feedback_and_moving_ahead/ |access-date=2025-03-03}}</ref> | After back and forth and losing arguments in their own subreddit, the CEO gave a proper update on concrete limitations in the new plan, that now include caps, throttles, slowdown, limited hotspot connectivity, and HD streaming limitations (from the former).<ref>{{Cite web |title=reddit |url=https://www.reddit.com/r/USMobile/comments/1iz82kj/reflecting_on_feedback_and_moving_ahead/ |url-status=live |archive-url=https://www.reveddit.com/r/USMobile/comments/1iz82kj/reflecting_on_feedback_and_moving_ahead/ |access-date=2025-03-03}}</ref> | ||
=== "Free 5GB Data" === | |||
On 11/19/2025, a Redditor posted a strange tile on a USMobile email newsletter, claiming that for a limited time USMobile is giving away 5GB "to any existing customer who asks for them" by clicking on a link. Additionally, users can collect up to three and can give it away to other people. The email's wording never mentioned anything regarding a "trial" or whether if it's a "permanent free plan or add-on".<ref>{{Cite web |title="What is a tile? Is this a completely free line?" Reddit r/usmobile |url=https://www.reddit.com/r/USMobile/comments/1p1lygx/what_is_a_tile_is_this_a_completely_free_line/}}</ref> | |||
Redditors quick to point out about the misleading ad; that it was a "trial" for 30 days rather than something additional to their plan. One Redditor pointed out that "This is literally just a 30-day free trial, named something different and expecting you to do the work and pedal USM to your friends and family[...]" | |||
USMobile Reddit Agents responded to multiple complaints regarding the ill-intent wording of the tile, resulting in multiple downvotes by the users. | |||
The CEO of USMobile has not responded to the outrage as of 11/20/2025. Additionally, three day prior, he "have been on a plane every week and sometimes two or three times a week."<ref>{{Cite web |title="Been real quiet..." comment by u/ankhattak on r/usmobile - Reddit |url=https://www.reddit.com/r/USMobile/comments/1p029p6/comment/npjh0cd/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button}}</ref> | |||
==References== | ==References== | ||
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