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'''[[wikipedia:BetterHelp#cite_note-1|BetterHelp]]''' is a mental health platform that provides direct online counseling and therapy services via web or phone text communication.
'''[[wikipedia:BetterHelp#cite_note-1|BetterHelp]]''' is a mental health platform that provides direct online counseling and therapy services via web or phone text communication.


==Overview of BetterHelp's impact on consumers & employees.==
==Consumer impact summary==
{{Placeholder box|* (User privacy) On 2023/03/02, it was revealed that BetterHelp had shared data and private info on users with third parties in order to dish out targeted/personalized ads to said users, despite claiming that they don't share data with other companies/advertisers.
* (User privacy) On 2023/03/02, it was revealed that BetterHelp had shared data and private info on users with third parties in order to dish out targeted/personalized ads to said users, despite claiming that they don't share data with other companies/advertisers.


* (Business Model) BetterHelp prides themselves on their accessibility and scalability and operates using subscriptions in order to generate weekly revenue.
* (Business model) BetterHelp prides themselves on their accessibility and scalability and operates using subscriptions in order to generate weekly revenue.


* (Market Control) While users may pay around £40 - £70 a week, a counselor named Andrew Flynn, was being paid around £18 per session, meaning that he would have to work well over the 20 hour weekly limit to make a proper living.}}
* (Market control) While users may pay around £40 - £70 a week, a counselor named Andrew Flynn, was being paid around £18 per session, meaning that he would have to work well over the 20 hour weekly limit to make a proper living.


==Incidents==
==Incidents==