Samsung: Difference between revisions

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*Repair.org surveyed repair professionals who were able to acquire service manuals from manufactures including Samsung: "Even when they get access to those manuals, technicians sometimes don’t find the information they need. Repair manuals are often lacking fault codes and schematic diagrams needed to complete repairs."<ref name=":6" /><ref>{{Cite web |last=Roberts |first=Paul |date=8 Feb 2023 |title=Appliance Repair Pros Struggle to Find LG and Samsung Documentation |url=https://it.ifixit.com/News/71693/appliance-repair-pros-struggle-to-find-lg-and-samsung-documentation |access-date=29 Jun 2025 |website=iFixit}}</ref>

=== Refusal to implement feature requests ===

===Refusal to implement feature requests===

Samsung has refused to implement features highly requested by its user base on several occasions.

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A continuous torch light in photo mode has various uses such adjusting camera settings such as focus and exposure in close-up shots in darkness, QR code scanning in darkness with no external light source, and higher eye comfort compared to the short flash. Xiaomi smartphones have had this feature since the 2010s.<ref>[https://archive.today/2025.11.03-081938/https://eu.community.samsung.com/t5/galaxy-s24-serie/taschenlampe-soll-brennen-wenn-ein-foto-geschossen-wird/td-p/10439198 Taschenlampe soll brennen wenn ein Foto geschossen wird]</ref>

=== Arbitrary restrictions ===

===Arbitrary restrictions===

Samsung sometimes imposes restrictions on their users that are technically not necessary. Two examples of such restrictions are on the Galaxy A series, the the lack of a manual flash option at the highest photo resolution of 50 or 64 megapixels depending on the model, meaning only automatic flash is possible, as well as the inability to set the resolution to 50 or 64 megapixels in manual mode.<ref>This can be confirmed with any Samsung Galaxy A series smartphone from 2021 to 2025.</ref>

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Despite Samsung's dubious claim that "quality" was the reason for pulling support for Gear smartwatches on newer devices, several users found the inability for the watches to connect is merely a software-level restriction that can be circumvented by installing an older version of the Galaxy Wearable app and installing additional plugins if necessary.<ref>https://xdaforums.com/t/guide-get-the-gear-s-working-with-new-galaxy-phones.4701475/</ref><ref>https://www.reddit.com/r/GearS3/comments/1ae2x2c/anyone_gotten_this_to_work_on_s24/</ref>

=== Ads in Family Hub refrigerators (''2025.09.16 - Present'') ===

{{Main|Samsung ads in refrigerators}}On September 16, 2025, [[Reddit]] user <code>u/angrycatmeowmeow</code> posted screenshots of a software update changelog for their Samsung Family Hub refrigerator that explicitly mentioned the addition of advertisements to the Cover Screen display.<ref>{{cite web |date=2025-09-16 |title=Now ads are coming to your Samsung refrigerator |url=https://www.androidauthority.com/samsung-smart-refrigerators-ads-3598564/ |access-date=2025-09-19 |website=Android Authority}}</ref> The update was delivered through an over-the-network (OTN) software update that users could not decline without losing smart functionality.<ref>{{cite web |date=2025-09-17 |title=Samsung Rolls Out Ads to Family Hub Fridges |url=https://thespoon.tech/samsung-rolls-out-ads-to-family-hub-fridges/ |access-date=2025-09-19 |website=The Spoon}}</ref>

The advertisements appear on the Cover Screen when the refrigerator display is idle, specifically affecting the Weather, Color, and Daily Board themes.<ref name=":02">{{cite web |date=2025-09-18 |title=Samsung confirms its $1,800+ fridges will start showing you ads |url=https://www.androidauthority.com/samsung-confirms-smart-refrigerator-ads-are-coming-3598848/ |access-date=2025-09-19 |website=Android Authority}}</ref> Users who select Art Mode or Gallery themes can currently avoid advertisements, though Samsung has not guaranteed these themes will remain ad-free.<ref name=":02" />

==Products==

@@ Line 45: / Line 45: @@
 *Repair.org  surveyed repair professionals who were able to acquire service manuals from manufactures including Samsung: "Even when they get access to those manuals, technicians sometimes don’t find the information they need. Repair manuals are often lacking fault codes and schematic diagrams needed to complete repairs."<ref name=":6" /><ref>{{Cite web |last=Roberts |first=Paul |date=8 Feb 2023 |title=Appliance Repair Pros Struggle to Find LG and Samsung Documentation |url=https://it.ifixit.com/News/71693/appliance-repair-pros-struggle-to-find-lg-and-samsung-documentation |access-date=29 Jun 2025 |website=iFixit}}</ref>
-=== Refusal to implement feature requests ===
+===Refusal to implement feature requests===
 Samsung has refused to implement features highly requested by its user base on several occasions.
@@ Line 60: / Line 60: @@
 A continuous torch light in photo mode has various uses such adjusting camera settings such as focus and exposure in close-up shots in darkness, QR code scanning in darkness with no external light source, and higher eye comfort compared to the short flash. Xiaomi smartphones have had this feature since the 2010s.<ref>[https://archive.today/2025.11.03-081938/https://eu.community.samsung.com/t5/galaxy-s24-serie/taschenlampe-soll-brennen-wenn-ein-foto-geschossen-wird/td-p/10439198 Taschenlampe soll brennen wenn ein Foto geschossen wird]</ref>
-=== Arbitrary restrictions ===
+===Arbitrary restrictions===
 Samsung sometimes imposes restrictions on their users that are technically not necessary. Two examples of such restrictions are on the Galaxy A series, the the lack of a manual flash option at the highest photo resolution of 50 or 64 megapixels depending on the model, meaning only automatic flash is possible, as well as the inability to set the resolution to 50 or 64 megapixels in manual mode.<ref>This can be confirmed with any Samsung Galaxy A series smartphone from 2021 to 2025.</ref>
@@ Line 80: / Line 80: @@
 Despite Samsung's dubious claim that "quality" was the reason for pulling support for Gear smartwatches on newer devices, several users found the inability for the watches to connect is merely a software-level restriction that can be circumvented by installing an older version of the Galaxy Wearable app and installing additional plugins if necessary.<ref>https://xdaforums.com/t/guide-get-the-gear-s-working-with-new-galaxy-phones.4701475/</ref><ref>https://www.reddit.com/r/GearS3/comments/1ae2x2c/anyone_gotten_this_to_work_on_s24/</ref>
+=== Ads in Family Hub refrigerators (''2025.09.16 - Present'') ===
+{{Main|Samsung ads in refrigerators}}On September 16, 2025, [[Reddit]] user <code>u/angrycatmeowmeow</code> posted screenshots of a software update changelog for their Samsung Family Hub refrigerator that explicitly mentioned the addition of advertisements to the Cover Screen display.<ref>{{cite web |date=2025-09-16 |title=Now ads are coming to your Samsung refrigerator |url=https://www.androidauthority.com/samsung-smart-refrigerators-ads-3598564/ |access-date=2025-09-19 |website=Android Authority}}</ref> The update was delivered through an over-the-network (OTN) software update that users could not decline without losing smart functionality.<ref>{{cite web |date=2025-09-17 |title=Samsung Rolls Out Ads to Family Hub Fridges |url=https://thespoon.tech/samsung-rolls-out-ads-to-family-hub-fridges/ |access-date=2025-09-19 |website=The Spoon}}</ref>
+The advertisements appear on the Cover Screen when the refrigerator display is idle, specifically affecting the Weather, Color, and Daily Board themes.<ref name=":02">{{cite web |date=2025-09-18 |title=Samsung confirms its $1,800+ fridges will start showing you ads |url=https://www.androidauthority.com/samsung-confirms-smart-refrigerator-ads-are-coming-3598848/ |access-date=2025-09-19 |website=Android Authority}}</ref> Users who select Art Mode or Gallery themes can currently avoid advertisements, though Samsung has not guaranteed these themes will remain ad-free.<ref name=":02" />
 ==Products==