Frontier Airlines: Difference between revisions

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[https://www.flyfrontier.com/ '''Frontier Airlines, Inc.'''] is a major American airline known for its ultra-low-cost carrier (ULCC) model. In spite of its no-frills approach to air travel, Frontier Airlines has faced increasing criticism from consumers, journalists, advocacy groups, and the media for its unfair business practices. In 2023, Frontier Airlines was the most complained-about airline.<ref>{{Cite news |last=Murphy |first=Alex |date=16 May 2025 |title=Airline complaints hit record high, but a new report has tips to avoid travel headaches |url=https://www.kunc.org/news/2025-05-16/airline-complaints-hit-record-high-but-a-new-report-has-tips-to-avoid-travel-headaches |url-status=live |access-date=9 Jun 2025 |work=NPS News, Colorado}}</ref><ref>{{Cite news |last=Grubola |first=Heather |date=1 Aug 2024 |title=Pa. woman frustrated with Frontier after getting involuntarily bumped from flight |url=https://6abc.com/post/berks-county-woman-frustrated-frontier-airlines-after-getting-involuntarily-bumped-flight/15133908/ |archive-url=https://web.archive.org/web/20250512212909/https://6abc.com/post/berks-county-woman-frustrated-frontier-airlines-after-getting-involuntarily-bumped-flight/15133908/ |archive-date=12 May 2025 |access-date=9 Jun 2025 |work=6abc Action News}}</ref> Since 2022, Frontier Airlines received almost 6,500 BBB complaints, many of which consisted of specific issues like "customer service," "repair."<ref>{{Cite web |title=Frontier Airlines, Inc. |url=https://www.bbb.org/us/co/denver/profile/airlines/frontier-airlines-inc-1296-55000095/complaints |url-status=live |access-date=9 Jun 2025 |website=Better Business Bureau}}</ref> Frontier Airlines customers have heavily-criticized the airline because of its history of prioritizing profits over passengers due to the airline's deceptive and exploitive business practices.