ChatGPT: Difference between revisions

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===Security Breach (2023)===

On March 20, 2023 a bug allowed some users to see other users' conversation titles. Sam Altman, OpenAI's CEO, stated users couldn't view other users' conversation content. After the bug was fixed, users reported they were unable to view their conversation ~~historial~~. Later reports showed this issue was much bigger than it was thought at first, with OpenAI reporting there were leaks of the users' name, last name, e-mail address, payment address, and partial credit card information. <ref>{{Cite web |url=https://openai.com/index/march-20-chatgpt-outage/ |title=March 20 ChatGPT outage: Here’s what happened |date=20 March 2023 |first=Fidgi |last=Simo |access-date=26 Jan 2026}}</ref>.

On March 20, 2023 a bug allowed some users to see other users' conversation titles. Sam Altman, OpenAI's CEO, stated users couldn't view other users' conversation content. After the bug was fixed, users reported they were unable to view their conversation history. Later reports showed this issue was much bigger than it was thought at first, with OpenAI reporting there were leaks of the users' name, last name, e-mail address, payment address, and partial credit card information. <ref>{{Cite web |url=https://openai.com/index/march-20-chatgpt-outage/ |title=March 20 ChatGPT outage: Here’s what happened |date=20 March 2023 |first=Fidgi |last=Simo |access-date=26 Jan 2026}}</ref>.

===Users' data retention (2025)===

===Users' data retention by court mandate (May 2025 - October 2025)===

On May 13, 2025, ~~due to~~ a lawsuit for copyright infriginment ~~by ChatGPT to New York Times, a~~ court in New York mandated OpenAI to preserve ~~indefinetely all~~ users' conversation logs, including data from deleted conversations and ~~temporal~~ conversations. This ~~affects~~ Free, Plus, Pro and Team suscription tiers and also non Zero-Data-Retention API users. Edu, Enterprise tiers and Zero-Data-Retention API users ~~are~~ exempt from this. <ref>{{Cite web |url=https://medium.com/aimonks/court-orders-openai-to-retain-chatgpt-conversations-indefinitely-what-you-need-to-know-1530f24501a6 |title=ChatGPT To Retain Conversations Indefinitely |date=15 Jul 2025 |first=Sudha |last=R |access-date=26 Jan 2026}}</ref>.

On May 13, 2025, New York Times filed a lawsuit against OpenAI and Microsoft for copyright infriginment. A court in New York mandated OpenAI to preserve users' conversation logs, including data from deleted conversations and temporary conversations. This affected Free, Plus, Pro and Team suscription tiers and also non Zero-Data-Retention API users. Edu, Enterprise tiers and Zero-Data-Retention API users were exempt from this. <ref>{{Cite web |url=https://medium.com/aimonks/court-orders-openai-to-retain-chatgpt-conversations-indefinitely-what-you-need-to-know-1530f24501a6 |title=ChatGPT To Retain Conversations Indefinitely |date=15 Jul 2025 |first=Sudha |last=R |access-date=26 Jan 2026}}</ref> <ref>{{Cite web |url=https://www.malwarebytes.com/blog/news/2025/06/openai-forced-to-preserve-chatgpt-chats |title=OpenAI forced to preserve ChatGPT chats |date=6 Jun 2025 |first=Danny |last=Bradbury |access-date=26 Jan 2026}}</ref> On September 26, 2025, the preservation order was revoked. However, some deleted and temporary chats will still be monitored for being flagged. <ref>{{Cite web |url=https://arstechnica.com/tech-policy/2025/10/openai-no-longer-forced-to-save-deleted-chats-but-some-users-still-affected/ |title=OpenAI will stop saving most ChatGPT users’ deleted chats |date=10 Oct 2025 |first=Ashley |last=Belanger |access-date=26 Jan 2026}}</ref>.

===Age Verification (2026)===

@@ Line 26: / Line 26: @@
 ===Security Breach (2023)===
-On March 20, 2023 a bug allowed some users to see other users' conversation titles. Sam Altman, OpenAI's CEO, stated users couldn't view other users' conversation content. After the bug was fixed, users reported they were unable to view their conversation historial. Later reports showed this issue was much bigger than it was thought at first, with OpenAI reporting there were leaks of the users' name, last name, e-mail address, payment address, and partial credit card information. <ref>{{Cite web |url=https://openai.com/index/march-20-chatgpt-outage/ |title=March 20 ChatGPT outage: Here’s what happened |date=20 March 2023 |first=Fidgi |last=Simo |access-date=26 Jan 2026}}</ref>.
+On March 20, 2023 a bug allowed some users to see other users' conversation titles. Sam Altman, OpenAI's CEO, stated users couldn't view other users' conversation content. After the bug was fixed, users reported they were unable to view their conversation history. Later reports showed this issue was much bigger than it was thought at first, with OpenAI reporting there were leaks of the users' name, last name, e-mail address, payment address, and partial credit card information. <ref>{{Cite web |url=https://openai.com/index/march-20-chatgpt-outage/ |title=March 20 ChatGPT outage: Here’s what happened |date=20 March 2023 |first=Fidgi |last=Simo |access-date=26 Jan 2026}}</ref>.
-===Users' data retention (2025)===
+===Users' data retention by court mandate (May 2025 - October 2025)===
-On May 13, 2025, due to a lawsuit for copyright infriginment by ChatGPT to New York Times, a court in New York mandated OpenAI to preserve indefinetely all users' conversation logs, including data from deleted conversations and temporal conversations. This affects Free, Plus, Pro and Team suscription tiers and also non Zero-Data-Retention API users. Edu, Enterprise tiers and Zero-Data-Retention API users are exempt from this. <ref>{{Cite web |url=https://medium.com/aimonks/court-orders-openai-to-retain-chatgpt-conversations-indefinitely-what-you-need-to-know-1530f24501a6 |title=ChatGPT To Retain Conversations Indefinitely |date=15 Jul 2025 |first=Sudha |last=R |access-date=26 Jan 2026}}</ref>.
+On May 13, 2025, New York Times filed a lawsuit against OpenAI and Microsoft for copyright infriginment. A court in New York mandated OpenAI to preserve users' conversation logs, including data from deleted conversations and temporary conversations. This affected Free, Plus, Pro and Team suscription tiers and also non Zero-Data-Retention API users. Edu, Enterprise tiers and Zero-Data-Retention API users were exempt from this. <ref>{{Cite web |url=https://medium.com/aimonks/court-orders-openai-to-retain-chatgpt-conversations-indefinitely-what-you-need-to-know-1530f24501a6 |title=ChatGPT To Retain Conversations Indefinitely |date=15 Jul 2025 |first=Sudha |last=R |access-date=26 Jan 2026}}</ref> <ref>{{Cite web |url=https://www.malwarebytes.com/blog/news/2025/06/openai-forced-to-preserve-chatgpt-chats |title=OpenAI forced to preserve ChatGPT chats |date=6 Jun 2025 |first=Danny |last=Bradbury |access-date=26 Jan 2026}}</ref> On September 26, 2025, the preservation order was revoked. However, some deleted and temporary chats will still be monitored for being flagged. <ref>{{Cite web |url=https://arstechnica.com/tech-policy/2025/10/openai-no-longer-forced-to-save-deleted-chats-but-some-users-still-affected/ |title=OpenAI will stop saving most ChatGPT users’ deleted chats |date=10 Oct 2025 |first=Ashley |last=Belanger |access-date=26 Jan 2026}}</ref>.
 ===Age Verification (2026)===