ASUS: Difference between revisions
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Added anecdote about https://partshop.asus.com. Tags: Mobile edit Mobile web edit Visual edit |
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{{Main|Asus voids warranty of devices sent for repair over minor damages and performs unrelated repairs}} | {{Main|Asus voids warranty of devices sent for repair over minor damages and performs unrelated repairs}} | ||
ASUS customers reported that the company was rejecting their repairs under warranty due to alleged "Customer Induced Damage". An investigation by Gamers Nexus revealed that ASUS's repair process would void the warranty of products and charge for unrelated repairs, despite the customer only mentioning issues that are covered under warranty. A dispute had to be made for ASUS to finally agree to perform the repairs under warranty. | ASUS customers reported that the company was rejecting their repairs under warranty due to alleged "Customer Induced Damage". An investigation by Gamers Nexus revealed that ASUS's repair process would void the warranty of products and charge for unrelated repairs, despite the customer only mentioning issues that are covered under warranty. A dispute had to be made for ASUS to finally agree to perform the repairs under warranty. | ||
Asus sells replacement parts on their [https://partshop.asus.com website], which (In my experience) was cheaper and less hassle than the warranty. | |||
===Systemic Firmware Negligence and PCI-SIG Violations (2021–2026)=== | ===Systemic Firmware Negligence and PCI-SIG Violations (2021–2026)=== | ||