Zoom (Product): Difference between revisions
added incidents |
I gotta stop it here, added links to incidents and making drafts of certain incidents here |
||
| Line 12: | Line 12: | ||
<!-- will delete and edit out with product later, just moving it. --> | <!-- will delete and edit out with product later, just moving it. --> | ||
[[wikipedia:Zoom_Communications|'''Zoom Communications''']] | Developed by [[wikipedia:Zoom_Communications|'''Zoom Communications''']], [[wikipedia:Zoom_(software)|Zoom workplace]] or commonly referred as zoom, is an video calling platform allowing up to 100 participants in a 40 minute limit time frame. The products contain subscriptions with varying types of plans, with the '''rooms plan allowing''' for 1,000 participants at a time for a limit of 30 hours. | ||
is an | |||
==Consumer-impact summary== | ==Consumer-impact summary== | ||
| Line 30: | Line 29: | ||
[[File:Zoom force arbitration agreement.png|alt=Zoom force arbitration agreement|thumb|Force Arbitration Agreement]] | [[File:Zoom force arbitration agreement.png|alt=Zoom force arbitration agreement|thumb|Force Arbitration Agreement]] | ||
===Zoom | ===Zoom Force Arbitration and Voice Data Collection<!-- create own article soon -->=== | ||
On April 1, 2023, Zoom sent an email to all users that they have updated their terms of service that forces users into [[forced arbitration]], taking affected one day prior on May 31. The user had 30 days to send an opt-out request. <ref>{{Cite web |date= | On April 1, 2023, Zoom sent an email to all users that they have updated their terms of service that forces users into [[forced arbitration]], taking affected one day prior on May 31. The user had 30 days to send an opt-out request. <ref>{{Cite web |date=2025-06-17 |title=Zoom's Terms of Service update notifications |url=https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057985 |url-status=live |access-date=2026-02-23 |website=Zoom}}</ref><blockquote>27.11 Opt-Out. You may reject this Arbitration Agreement and opt out of arbitration by '''sending an email to [email protected]''' within (i) thirty (30) calendar days of April 1, 2023 if you are an existing user, or (ii) thirty (30) calendar days of the date you created your account if you are a new user. Your opt-out notice must be individualized and must be sent from the email address associated with your individual Zoom account. An opt-out notice that purports to opt out multiple parties will be invalid as to all such parties. No individual (or their agent or representative) may effectuate an opt out on behalf of other individuals. '''Your notice to opt-out must include your first and last name, address, the email address associated with your Zoom account, and an unequivocal statement that you decline this Arbitration Agreement.''' If you do decide to opt out, that opt out will apply to this Arbitration Agreement and all previous versions thereof, and neither party will have the right to compel the other to arbitrate any Dispute. However, all other parts of this Arbitration Agreement will continue to apply to you, and opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may enter into in the future with us.<ref>{{Cite web |date=2023-04-01 |title=Opt out of the arbitration agreement in Zoom’s Terms of Service now |url=https://www.frederickding.com/posts/2023/04/opt-out-of-the-arbitration-agreement-in-zooms-terms-of-service-now-0111418/ |url-status=live |access-date=2026-02-23 |website=Frederick's Timelog}}</ref></blockquote> | ||
[[File:Zoom-TOS-update-prompt.png|thumb|Term Of Service Prompt ]] | |||
Later on, zoom changes their agreement to allow National Arbitration & Mediation (NAM) to decide for cases, and requiring users to send opt-out request on their behalf.<blockquote>Your opt-out notice must be individualized and must be sent from the email address associated with your individual Zoom account. An opt-out notice that purports to opt out multiple parties will be invalid as to all such parties. No individual (or their agent or representative) may effectuate an opt out on behalf of other individuals.<ref>{{Cite web |date=2023-04-11 |title=ZOOM TERMS OF SERVICE |url=https://www.zoom.com/en/trust/terms/ |url-status=live |access-date=2026-02-23 |website=Zoom}}</ref></blockquote> | |||
<ref>{{Cite web |last=Hashim |first=Smita |date=2023-08-07 |title=How Zoom’s terms of service and practices apply to AI features |url=https://web.archive.org/web/20231221131911/https://www.zoom.com/en/blog/zooms-term-service-ai/ |url-status=live |access-date=2026-02-23 |website=Zoom Blog}}</ref> | |||
zoom data collection: | |||
https://sixfive.io/the-privacy-implications-of-zooms-new-terms-of-service-are-scary/ | |||
https://www.womenconquerbiz.com/zooms-ai-update/ | |||
... | https://www.cm-alliance.com/cybersecurity-blog/zooms-new-privacy-terms-what-they-mean-for-you | ||
https://web.archive.org/web/20231221131911/https://www.zoom.com/en/blog/zooms-term-service-ai/ | |||
=== Zooming incident === | |||
=== Zoom Databreach === | |||
https://web.archive.org/web/20231221131911/https://www.zoom.com/en/blog/zooms-term-service-ai/ | |||
https://www.frederickding.com/posts/2023/04/opt-out-of-the-arbitration-agreement-in-zooms-terms-of-service-now-0111418/ | https://www.frederickding.com/posts/2023/04/opt-out-of-the-arbitration-agreement-in-zooms-terms-of-service-now-0111418/ | ||