Philips Hue: MotionAwareTM: Difference between revisions
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<blockquote>"[https://www.philips-hue.com/de-de/support/contact The German website] ([http://web.archive.org/web/20251227042027/https://www.philips-hue.com/de-de/support/contact Archived]) now only offers written contact options via Facebook, Twitter, and Instagram. All of these services require registration. Alternatively, the only other option currently available is the telephone support hotline, which is available Monday through Friday from 8:00 a.m. to 6:00 p.m. There is still a link to a contact form, but the form itself can no longer be found." | <blockquote>"[https://www.philips-hue.com/de-de/support/contact The German website] ([http://web.archive.org/web/20251227042027/https://www.philips-hue.com/de-de/support/contact Archived]) now only offers written contact options via Facebook, Twitter, and Instagram. All of these services require registration. Alternatively, the only other option currently available is the telephone support hotline, which is available Monday through Friday from 8:00 a.m. to 6:00 p.m. There is still a link to a contact form, but the form itself can no longer be found." | ||
- Fabian<ref name=":4">{{Cite web |first=Fabian |date=2026-02-14 |title=Philips Hue no longer offers email support |url=https://hueblog.com/2026/02/14/philips-hue-no-longer-offers-email-support/ |url-status=live |access-date=2026-02-20 |website=hueblog.com}}</ref></blockquote> | - Fabian<ref name=":4">{{Cite web |first=Fabian |date=2026-02-14 |title=Philips Hue no longer offers email support |url=https://hueblog.com/2026/02/14/philips-hue-no-longer-offers-email-support/ |url-status=live |access-date=2026-02-20 |website=hueblog.com |archive-url=https://web.archive.org/web/20260224123203/https://hueblog.com/2026/02/14/philips-hue-no-longer-offers-email-support/ |archive-date=24 Feb 2026}}</ref></blockquote> | ||
* As noted by Fabian, communications are now done through social media in which requires individual registration, meaning Philips Hue customers will need to create a separate social media account in order to communicate with Philips Hue customer support as a substitute for direct email with the company. He further concludes that the US branch "still offers support chat that does not require prior registration"<ref name=":4" /> | * As noted by Fabian, communications are now done through social media in which requires individual registration, meaning Philips Hue customers will need to create a separate social media account in order to communicate with Philips Hue customer support as a substitute for direct email with the company. He further concludes that the US branch "still offers support chat that does not require prior registration"<ref name=":4" /> | ||