Canon Camera Connect: Difference between revisions
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'''[[Canon]] Camera Connect''' is a mobile app which communicates with Bluetooth- and Wi-Fi-equipped Canon cameras (as old as 2012) to enable remote shooting, geotagging, and media transfer to smartphones. | '''[[Canon]] Camera Connect''' is a mobile app which communicates with Bluetooth- and Wi-Fi-equipped Canon cameras (as old as 2012) to enable remote shooting, geotagging, and media transfer to smartphones. | ||
==Online account requirement== | ==Consumer impact summary== | ||
[[File:Canon Camera Connect 3.4 Login.jpg|thumb| | {{Ph-C-CIS}} | ||
==Incidents== | |||
This is a list of all consumer-protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]]. | |||
===Online account requirement=== | |||
[[File:Canon Camera Connect 3.4 Login.jpg|thumb|175px|The application requiring sign-in with Canon ID.]] | |||
Camera Connect v3.4, released in April 2025, requires a Canon ID sign-in.<ref>{{Cite web |title=Camera Connect now requires Canon ID login |url=https://app.ssw.imaging-saas.canon/app/en/canon-id.html |url-status=live |archive-url=https://web.archive.org/web/20250411111538/https://app.ssw.imaging-saas.canon/app/en/canon-id.html |archive-date=2025 | Camera Connect v3.4, released in April 2025, requires a Canon ID sign-in.<ref>{{Cite web |title=Camera Connect now requires Canon ID login |url=https://app.ssw.imaging-saas.canon/app/en/canon-id.html |url-status=live |archive-url=https://web.archive.org/web/20250411111538/https://app.ssw.imaging-saas.canon/app/en/canon-id.html |archive-date=11 Apr 2025 |access-date=11 Apr 2025 |website=Canon}}</ref> With v3.4 and newer, it is currently no longer possible to use any of its features without signing in. | ||
[[File:Canon Camera Connect Canon ID | [[File:Canon Camera Connect Canon ID requirement.jpg|thumb|175px|The warning displayed to users, as of January 2025.]] | ||
In early 2025, the Camera Connect app began to warn users that it would require an online account (Canon ID) in the first half of 2025.<ref>{{Cite web |title=Digital camera software will require login with Canon ID |url=https://app.ssw.imaging-saas.canon/app/en/canon-id.html |url-status=live |archive-url=https://web.archive.org/web/20250109184023/https://app.ssw.imaging-saas.canon/app/en/canon-id.html |archive-date=2025 | In early 2025, the Camera Connect app began to warn users that it would require an online account (Canon ID) in the first half of 2025.<ref>{{Cite web |title=Digital camera software will require login with Canon ID |url=https://app.ssw.imaging-saas.canon/app/en/canon-id.html |url-status=live |archive-url=https://web.archive.org/web/20250109184023/https://app.ssw.imaging-saas.canon/app/en/canon-id.html |archive-date=9 Jan 2025 |access-date=9 Jan 2025 |website=[[Canon]]}}</ref> The alert read: | ||
<blockquote><strong>An important update</strong> | <blockquote><strong>An important update</strong> | ||
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New features are coming to Camera Connect in the first half of 2025, such as quick and easy product registration, tailored notifications about news, offers, firmware updates and more. To be able to use the new version of the app you will need a Canon ID, if you don't have one, create one and be ready for these updates.</blockquote> | New features are coming to Camera Connect in the first half of 2025, such as quick and easy product registration, tailored notifications about news, offers, firmware updates and more. To be able to use the new version of the app you will need a Canon ID, if you don't have one, create one and be ready for these updates.</blockquote> | ||
The use of Canon ID is governed by the Terms of Use<ref>{{Cite web |title=Terms of use |url=https://myid.canon/canonid/#/terms |url-status=live |archive-url=https://web.archive.org/web/20250406010712/https://myid.canon/canonid/#/terms |archive-date=2025 | The use of Canon ID is governed by the Terms of Use<ref>{{Cite web |title=Terms of use |url=https://myid.canon/canonid/#/terms |url-status=live |archive-url=https://web.archive.org/web/20250406010712/https://myid.canon/canonid/#/terms |archive-date=6 Apr 2025 |access-date=11 Apr 2025 |website=[[Canon]]}}</ref> and Privacy Policy<ref>{{Cite web |title=Privacy policy |url=https://myid.canon/canonid/#/policy |url-status=live |archive-url=https://web.archive.org/web/20250406010712/https://myid.canon/canonid/#/policy |archive-date=6 Apr 2025 |access-date=11 Apr 2025 |website=[[Canon]]}}</ref> which authorize Canon and third parties to collect and process a wide range of information about users, including: | ||
*'''Personally identifiable information''', including “your name, email address, telephone number, date of birth or home address” (clause 2.1.1) and “personal and family relationship information that you may provide on a voluntary basis, such as Email address to which your photos are shared on our Photo Sharing Services” (clause 2.1.2); | *'''Personally identifiable information''', including “your name, email address, telephone number, date of birth or home address” (clause 2.1.1) and “personal and family relationship information that you may provide on a voluntary basis, such as Email address to which your photos are shared on our Photo Sharing Services” (clause 2.1.2); | ||
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*Police and regulatory authorities. | *Police and regulatory authorities. | ||
==Full access to photo library (iOS)== | ===Full access to photo library (iOS)=== | ||
[[File:Canon Camera Connect | [[File:Canon Camera Connect full access to photo library.jpg|thumb|175px|The error message requesting full access to the photo library.]] | ||
As of January 2025, Camera Connect for iOS requires Full Access to the photo library in order to transfer images from the camera. While Limited Access or Add Photos Only modes are sufficient for iOS apps to save photos to the library, attempting to use one of these modes results in an error message and inability to transfer the photos. | As of January 2025, Camera Connect for iOS requires Full Access to the photo library in order to transfer images from the camera. While Limited Access or Add Photos Only modes are sufficient for iOS apps to save photos to the library, attempting to use one of these modes results in an error message and inability to transfer the photos. | ||
==Location | ===Location permission=== | ||
[[File:Canon | [[File:Canon Connect location requirements.png|thumb|175px|Canon uses technical jargon to manipulate the user in giving location permission as of August 2025.]] | ||
As of August 2025, Camera Connect for iOS requires precise location data to connect a camera. While the app can use this data for the purpose of geotagging photos, the app instead claims: | As of August 2025, Camera Connect for iOS requires precise location data to connect a camera. While the app can use this data for the purpose of geotagging photos, the app instead claims: | ||
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==References== | ==References== | ||
[[Category:Canon | {{Reflist}} | ||
[[Category:{{PAGENAME}}]] | |||
[[Category:Canon]] | |||
[[Category:Cameras]] | |||