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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].


=== Non-Model-Specific Incidents ===
===Online Services Incidents===


====== Hardware bans from online services ======
======Hardware bans from online services======
{{Main|Sony Playstation hardware bans from online services}}
{{Main|Sony Playstation hardware bans from online services}}
Often, Sony has banned consoles from playing online to the point where it is baked into the hardware, making you have to replace the hardware to get unbanned.
Often, Sony has banned consoles from playing online to the point where it is baked into the hardware, making you have to replace the hardware to get unbanned.


=== PlayStation 2 Incidents ===
===PlayStation 2 Incidents===


=== PlayStation 3 Incidents ===
===PlayStation 3 Incidents===


====== "Yellow Light of Death" bricks the console ======
======"Yellow Light of Death" bricks the console======
{{Main|PlayStation 3 "Yellow Light of Death"}}Due to a likely defect in the 90nm graphic processing units (GPUs) of early PlayStation 3s, these models are extremely prone to GPU failures.
{{Main|PlayStation 3 "Yellow Light of Death"}}Due to a likely defect in the 90nm graphic processing units (GPUs) of early PlayStation 3s, these models are extremely prone to GPU failures.


=== PlayStation 4 Incidents ===
===PlayStation 4 Incidents===


=== PlayStation 5 Incidents ===
===PlayStation 5 Incidents===


====== PlayStation restricts how developers can give upgrades to "PS5" editions ======
======PlayStation restricts how developers can give upgrades to "PS5" editions======
{{Main|PlayStation restricts how developers can give upgrades to "PS5" editions}}
{{Main|PlayStation restricts how developers can give upgrades to "PS5" editions}}
Sony have restricted how and what developers can offer people upgrading from a PS4 edition to a PS5 edition of a game post launch.
Sony have restricted how and what developers can offer people upgrading from a PS4 edition to a PS5 edition of a game post launch.


====== Introduction of [[Electronics leasing]] ======
======Introduction of [[Electronics leasing]]======
{{Main|PlayStation Lease with Flex}}
{{Main|PlayStation Lease with Flex}}
At the start of 2026, Sony announced the '''Lease with Flex''' service in partnership with [[Raylo]] for its PlayStation hardware. Advertised on the PlayStation Direct website, the service allows users in the UK to lease consoles and accessories on flexible monthly terms or fixed 12–36-month plans with no upfront cost.
At the start of 2026, Sony announced the '''Lease with Flex''' service in partnership with [[Raylo]] for its PlayStation hardware. Advertised on the PlayStation Direct website, the service allows users in the UK to lease consoles and accessories on flexible monthly terms or fixed 12–36-month plans with no upfront cost.