Enshittification: Difference between revisions

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*Loss of access to files after subscription ends.

Many Adobe file formats (PSD, AI, INDD, AE project files) are proprietary and poorly supported by third-party software. When a subscription ends, users become unable to open, export, or meaningfully edit their own historical work, effectively holding user-created content hostage to enforce continued payment.

*Mandatory Creative Cloud account and DRM for offline tools.

*Mandatory Creative Cloud account (see [[Forced account]]) and [[Digital rights management|DRM]] for offline tools.

Applications that run locally require frequent online authentication through the Creative Cloud desktop app. Forced sign-ins, background services, and periodic license checks can disable software unexpectedly, undermining reliability and making professional tools dependent on Adobe’s servers.

*Dark patterns in subscription cancellation and pricing.

*[[Dark pattern|Dark patterns]] in subscription cancellation and pricing.

Adobe’s subscription plans use confusing billing structures (such as “annual plans billed monthly”) that impose early termination fees. Cancellation flows are deliberately complex, with obscured options and repeated retention prompts, resulting in users paying longer than intended or being penalized for leaving.

@@ Line 99: / Line 99: @@
 *Loss of access to files after subscription ends.
 Many Adobe file formats (PSD, AI, INDD, AE project files) are proprietary and poorly supported by third-party software. When a subscription ends, users become unable to open, export, or meaningfully edit their own historical work, effectively holding user-created content hostage to enforce continued payment.
-*Mandatory Creative Cloud account and DRM for offline tools.
+*Mandatory Creative Cloud account (see [[Forced account]]) and [[Digital rights management|DRM]] for offline tools.
 Applications that run locally require frequent online authentication through the Creative Cloud desktop app. Forced sign-ins, background services, and periodic license checks can disable software unexpectedly, undermining reliability and making professional tools dependent on Adobe’s servers.
-*Dark patterns in subscription cancellation and pricing.
+*[[Dark pattern|Dark patterns]] in subscription cancellation and pricing.
 Adobe’s subscription plans use confusing billing structures (such as “annual plans billed monthly”) that impose early termination fees. Cancellation flows are deliberately complex, with obscured options and repeated retention prompts, resulting in users paying longer than intended or being penalized for leaving.