Buffalo Wild Wings: Difference between revisions

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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].

===Norovirus Outbreak===

===Norovirus Outbreak (2016)===

https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/

On February 2, Johnson County Department of Health and Environment announced an investigation of 10 individuals at a restaurant located in Overland Park after several customers reported being sick on January 29.<ref>{{Cite web |date=2 February 2016 |title=JCDHE investigating illness at Overland Park restaurant |url=https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf |url-status=dead |archive-url=https://web.archive.org/web/20160220194715/https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf |archive-date=20 February 2016 |access-date=18 March 2026 |website=Johnson County Health & Environment}}</ref><ref>{{Cite web |last=Stern |first=Melissa |date=2 February 2016 |title=Health dept. confirms norovirus at Overland Park Buffalo Wild Wings |url=https://fox4kc.com/news/op-buffalo-wild-wings-linked-to-illness-health-inspection-notes-violations/ |url-status=live |access-date=18 March 2026 |website=Fox News}}</ref> On January 30, the department conducted an investigation, finding 17 health code violations with the restaurant, including;<ref>{{Cite web |last=Maas |first=Russell |date=4 February 2016 |title=Buffalo Wild Wings Food Poisoning Investigation Turns Up Health Code Violations |url=https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/ |url-status=live |access-date=18 March 2026 |website=About Lawsuits}}</ref><ref>{{Cite web |last=Coveny |first=Tony |date=3 February 2016 |title=Buffalo Wild Wings Norovirus Outbreak |url=https://www.foodpoisoningnews.com/buffalo-wild-wvirus-outbreak/ |url-status=live |access-date=18 March 2026 |website=Food Poisoning News}}</ref>

* Alcohol near dead bugs

* Employees wiping their nose and face with gloves while still handling food

* cooking utensils with food debris

* Dinner napkins stored on the floor in employee bathroom

* No hot water in employee bathroom<ref>{{Cite web |date=3 February 2016 |title=Officials seek cause of illness among dinners at OP Buffalo Wild Wings |url=https://www.youtube.com/watch?v=IoltWKDWbEc |url-status=live |access-date=18 March 2026 |website=Youtube}}</ref>

Although most were corrected during investigation, the restaurant closed down on the same day, later reopening the next day on January 31.<ref>{{Cite web |last=Wong |first=Venessa |date=6 February 2016 |title=Buffalo Wild Wings Hit By Norovirus Investigation Before Super Bowl Binge |url=https://www.buzzfeednews.com/article/venessawong/buffalo-wild-wings-hit-with-norovirus-investigation |url-status=live |access-date=18 March 2026 |website=BuzzFeed}}</ref> After that announcement, the company stock fell to 8% <ref>{{Cite web |last=Graf |first=Rachel |date=5 February 2016 |title=Buffalo Wild Wings (BWLD) Stock Closed Down, Norovirus Case Confirmed |url=https://www.thestreet.com/markets/buffalo-wild-wings-bwld-stock-closed-down-norovirus-case-confirmed-13450091 |url-status=live |archive-url=https://web.archive.org/web/20210201151129/https://www.thestreet.com/markets/buffalo-wild-wings-bwld-stock-closed-down-norovirus-case-confirmed-13450091 |archive-date=1 February 2021 |access-date=18 March 2026 |website=The Street}}</ref><ref>{{Cite web |date=3 February 2016 |title=Buffalo Wild Wings falls 6% after being linked to a norovirus outbreak in Kansas (BWLD, CMG) |url=https://www.latestnigeriannews.com/news/2544619/2babas-baby-mama-pero-adeniyi-reveals-husband-of-many-years.html |url-status=live |access-date=18 March 2026 |website=Latest Nigerian News}}</ref>

On February 5, Johnson County Department of Health and Environment confirmed 1 case of norovirus to be related to Buffalo Wild wings restaurants. The company responded by saying;<blockquote>"Despite one positive norovirus test, there is still no confirmation that our Overland Park restaurant is the source. We understand that the Johnson County health department is investigating multiple potential sources of the virus, which has been widespread in the community for several weeks."<ref>{{Cite web |last=Anita |first=Balakrishnan |date=6 February 2016 |title=Kansas officials confirm norovirus case linked to Buffalo Wild Wings |url=https://www.cnbc.com/2016/02/05/kansas-officials-confirm-norovirus-case-linked-to-buffalo-wild-wings.html |url-status=dead |archive-url=https://web.archive.org/web/20160206215804/https://www.cnbc.com/2016/02/05/kansas-officials-confirm-norovirus-case-linked-to-buffalo-wild-wings.html |archive-date=6 February 2016 |access-date=18 March 2026 |website=CNBC}}</ref></blockquote>Later on around February, the Johnson County Department of Health and Environment confirmed two more customers being infected. Additionally, they also reported not finding the cause of the virus.<ref>{{Cite web |date=11 February 2016 |title=2 more norovirus cases confirmed from OP Buffalo Wild Wings |url=https://www.kmbc.com/article/2-more-norovirus-cases-confirmed-from-op-buffalo-wild-wings/3692723 |url-status=live |archive-url=https://web.archive.org/web/20181216084700/https://www.kmbc.com/article/2-more-norovirus-cases-confirmed-from-op-buffalo-wild-wings/3692723 |archive-date=16 December 2018 |access-date=18 March 2026 |website=KMBC}}</ref><ref>{{Cite web |last=Reuters |first=Subrat |last2=Patnaik |first2=Subrat |date=12 February 2026 |title=Kansas confirms two more norovirus cases in Buffalo Wild Wings probe |url=https://www.agweek.com/business/kansas-confirms-two-more-norovirus-cases-in-buffalo-wild-wings-probe |url-status=live |access-date=18 March 2026 |website=AGWeek}}</ref>

===Hepatitis A (2019)===

On April 11. the Division of Public Health announced a Hepatitis A outbreak affecting unknown amount of customers and employees at a Delaware Middletown restaurant between March 31 through April 10.<ref>{{Cite web |date=14 April 2019 |title=Officials warn of possible Hepatitis A Exposure at delaware Buffalo Wild Wings |url=https://www.youtube.com/watch?v=hqLtKI9oFzw |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref> The restaurant was notified and closed on April 10 for cleaning and sanitation, after which was reopened on April 11.<ref>{{Cite web |date=11 April 2019 |title=DPH Announces Potential Hepatitis A Exposure at Food Establishment in Middletown |url=https://news.delaware.gov/2019/04/12/hepatitis-a-exposure-update-dph-announces-potential-exposure-at-two-additional-food-establishments-updated-timeline/ |url-status=dead |archive-url=https://web.archive.org/web/20190414171649/https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |archive-date=14 April 2019 |access-date=18 March 2026 |website=Delaware News}}</ref> The next day, the Divison of Public Health issued another announcement detailing the outbreak occurred earlier and at two more restaurants located in Stone Ballon on May 20, and Pulaski Highway on March 21. In Both announcements, the Divison of Public Heath urges affected customers to call their health clinic.<ref>{{Cite web |date=12 April 2019 |title=Hepatitis A Exposure Update: DPH Announces Potential Exposure at Two Additional Food Establishments, Updated Timeline |url=https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |url-status=dead |archive-url=https://web.archive.org/web/20190414171649/https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |archive-date=14 April 2019 |access-date=18 March 2026 |website=Delaware News}}</ref>

===Adding afford care charge===

On January 1, 2015, the company implemented a extra $0.14-$0.25 charge labeled as "Afford Care" to restaurants located Lubbock Texas after a bill was passed mandating companies with at least 100 employees provide insurance to 70% of their employees.<ref>{{Cite web |last=Alewel |first=Madison |date=8 January 2015 |title=Affordable Care Act surcharge tacked on to restaurant bills |url=https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |url-status=live |access-date=18 March 2026 |website=News Channel 10}}</ref><ref>{{Cite web |last=Lucero |first=Marissa |date=7 January 2015 |title=Buffalo Wild Wings removes extra surcharge |url=https://abc7amarillo.com/news/local/buffalo-wild-wings-removes-extra-surcharge |url-status=live |access-date=18 March 2026 |website=ABC 7 News}}</ref><ref>{{Cite web |last=Alewel |first=Madison |date=8 January 2015 |title=Affordable Care Act surcharge tacked on to restaurant bills |url=https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |url-status=live |archive-url=https://web.archive.org/web/20250819185135/https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |archive-date=19 August 2025 |access-date=18 March 2026 |website=KFDA}}</ref> The added charge received huge backlash from consumers, with many finding it outrageous to spend an extra charge for healthcare, while others didn't mind the charge, wishing that the company provided them knowledge of the charge beforehand.<ref>{{Cite web |date=8 January 2015 |title=Customers Angry with Buffalo Wild Wings surcharge |url=https://www.youtube.com/watch?v=Ft5REaOFnn4 |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Shah |first=Khushbu |date=9 January 2025 |title=Buffalo Wild Wings in Texas Add Then Drop Health Insurance Surcharge |url=https://www.eater.com/2015/1/9/7521909/buffalo-wild-wings-texas-add-drop-health-insurance-surcharge |url-status=live |archive-url=https://web.archive.org/web/20150110052013/https://www.eater.com/2015/1/9/7521909/buffalo-wild-wings-texas-add-drop-health-insurance-surcharge |archive-date=10 January 2015 |access-date=18 March 2026 |website=Eater}}</ref><ref>{{Cite web |date=12 January 2015 |title=Buffalo Wild Wings drops Obamacare surcharge |url=https://www.foxnews.com/food-drink/buffalo-wild-wings-drops-obamacare-surcharge |url-status=live |archive-url=https://web.archive.org/web/20250821220641/https://www.foxnews.com/food-drink/buffalo-wild-wings-drops-obamacare-surcharge |archive-date=21 August 2025 |access-date=18 March 2026 |website=Fox News}}</ref>

@@ Line 17: / Line 17: @@
 This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
-===Norovirus Outbreak===
+===Norovirus Outbreak (2016)===
-https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/
+{{Incomplete section}}
+On February 2, Johnson County Department of Health and Environment announced an investigation of 10 individuals at a restaurant located in Overland Park after several customers reported being sick on January 29.<ref>{{Cite web |date=2 February 2016 |title=JCDHE investigating illness at Overland Park restaurant |url=https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf |url-status=dead |archive-url=https://web.archive.org/web/20160220194715/https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf |archive-date=20 February 2016 |access-date=18 March 2026 |website=Johnson County Health & Environment}}</ref><ref>{{Cite web |last=Stern |first=Melissa |date=2 February 2016 |title=Health dept. confirms norovirus at Overland Park Buffalo Wild Wings |url=https://fox4kc.com/news/op-buffalo-wild-wings-linked-to-illness-health-inspection-notes-violations/ |url-status=live |access-date=18 March 2026 |website=Fox News}}</ref> On January 30, the department conducted an investigation, finding  17 health code violations with the restaurant, including;<ref>{{Cite web |last=Maas |first=Russell |date=4 February 2016 |title=Buffalo Wild Wings Food Poisoning Investigation Turns Up Health Code Violations |url=https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/ |url-status=live |access-date=18 March 2026 |website=About Lawsuits}}</ref><ref>{{Cite web |last=Coveny |first=Tony |date=3 February 2016 |title=Buffalo Wild Wings Norovirus Outbreak |url=https://www.foodpoisoningnews.com/buffalo-wild-wvirus-outbreak/ |url-status=live |access-date=18 March 2026 |website=Food Poisoning News}}</ref>
+* Alcohol near dead bugs
+* Employees wiping their nose and face with gloves while still handling food
+* cooking utensils with food debris
+* Dinner napkins stored on the floor in employee bathroom
+* No hot water in employee bathroom<ref>{{Cite web |date=3 February 2016 |title=Officials seek cause of illness among dinners at OP Buffalo Wild Wings |url=https://www.youtube.com/watch?v=IoltWKDWbEc |url-status=live |access-date=18 March 2026 |website=Youtube}}</ref>
+Although most were corrected during investigation, the restaurant closed down on the same day, later reopening the next day on January 31.<ref>{{Cite web |last=Wong |first=Venessa |date=6 February 2016 |title=Buffalo Wild Wings Hit By Norovirus Investigation Before Super Bowl Binge |url=https://www.buzzfeednews.com/article/venessawong/buffalo-wild-wings-hit-with-norovirus-investigation |url-status=live |access-date=18 March 2026 |website=BuzzFeed}}</ref>  After that announcement, the company stock fell to 8% <ref>{{Cite web |last=Graf |first=Rachel |date=5 February 2016 |title=Buffalo Wild Wings (BWLD) Stock Closed Down, Norovirus Case Confirmed |url=https://www.thestreet.com/markets/buffalo-wild-wings-bwld-stock-closed-down-norovirus-case-confirmed-13450091 |url-status=live |archive-url=https://web.archive.org/web/20210201151129/https://www.thestreet.com/markets/buffalo-wild-wings-bwld-stock-closed-down-norovirus-case-confirmed-13450091 |archive-date=1 February 2021 |access-date=18 March 2026 |website=The Street}}</ref><ref>{{Cite web |date=3 February 2016 |title=Buffalo Wild Wings falls 6% after being linked to a norovirus outbreak in Kansas (BWLD, CMG) |url=https://www.latestnigeriannews.com/news/2544619/2babas-baby-mama-pero-adeniyi-reveals-husband-of-many-years.html |url-status=live |access-date=18 March 2026 |website=Latest Nigerian News}}</ref>
+On February 5,  Johnson County Department of Health and Environment confirmed 1 case of norovirus to be related to Buffalo Wild wings restaurants. The company responded by saying;<blockquote>"Despite one positive norovirus test, there is still no confirmation that our Overland Park restaurant is the source. We understand that the Johnson County health department is investigating multiple potential sources of the virus, which has been widespread in the community for several weeks."<ref>{{Cite web |last=Anita |first=Balakrishnan |date=6 February 2016 |title=Kansas officials confirm norovirus case linked to Buffalo Wild Wings |url=https://www.cnbc.com/2016/02/05/kansas-officials-confirm-norovirus-case-linked-to-buffalo-wild-wings.html |url-status=dead |archive-url=https://web.archive.org/web/20160206215804/https://www.cnbc.com/2016/02/05/kansas-officials-confirm-norovirus-case-linked-to-buffalo-wild-wings.html |archive-date=6 February 2016 |access-date=18 March 2026 |website=CNBC}}</ref></blockquote>Later on around February, the Johnson County Department of Health and Environment confirmed two more customers being infected. Additionally, they also reported not finding the cause of the virus.<ref>{{Cite web |date=11 February 2016 |title=2 more norovirus cases confirmed from OP Buffalo Wild Wings |url=https://www.kmbc.com/article/2-more-norovirus-cases-confirmed-from-op-buffalo-wild-wings/3692723 |url-status=live |archive-url=https://web.archive.org/web/20181216084700/https://www.kmbc.com/article/2-more-norovirus-cases-confirmed-from-op-buffalo-wild-wings/3692723 |archive-date=16 December 2018 |access-date=18 March 2026 |website=KMBC}}</ref><ref>{{Cite web |last=Reuters |first=Subrat |last2=Patnaik |first2=Subrat |date=12 February 2026 |title=Kansas confirms two more norovirus cases in Buffalo Wild Wings probe |url=https://www.agweek.com/business/kansas-confirms-two-more-norovirus-cases-in-buffalo-wild-wings-probe |url-status=live |access-date=18 March 2026 |website=AGWeek}}</ref>
 ===Hepatitis A (2019)===
 On April 11. the Division of Public Health announced a Hepatitis A outbreak affecting unknown amount of customers and employees at a Delaware Middletown restaurant between March 31 through April 10.<ref>{{Cite web |date=14 April 2019 |title=Officials warn of possible Hepatitis A Exposure at delaware Buffalo Wild Wings |url=https://www.youtube.com/watch?v=hqLtKI9oFzw |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref> The restaurant was notified and closed on April 10 for cleaning and sanitation, after which was reopened on April 11.<ref>{{Cite web |date=11 April 2019 |title=DPH Announces Potential Hepatitis A Exposure at Food Establishment in Middletown |url=https://news.delaware.gov/2019/04/12/hepatitis-a-exposure-update-dph-announces-potential-exposure-at-two-additional-food-establishments-updated-timeline/ |url-status=dead |archive-url=https://web.archive.org/web/20190414171649/https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |archive-date=14 April 2019 |access-date=18 March 2026 |website=Delaware News}}</ref> The next day, the Divison of Public Health issued another announcement detailing the outbreak occurred earlier and at two more restaurants located in Stone Ballon on May 20, and  Pulaski Highway on March 21. In Both announcements, the Divison of Public Heath urges affected customers to call their health clinic.<ref>{{Cite web |date=12 April 2019 |title=Hepatitis A Exposure Update: DPH Announces Potential Exposure at Two Additional Food Establishments, Updated Timeline |url=https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |url-status=dead |archive-url=https://web.archive.org/web/20190414171649/https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |archive-date=14 April 2019 |access-date=18 March 2026 |website=Delaware News}}</ref>
 ===Adding afford care charge===
 On January 1, 2015, the company implemented a extra $0.14-$0.25 charge labeled as "Afford Care" to restaurants located Lubbock Texas after a bill was passed mandating companies with at least 100 employees provide insurance to 70% of their employees.<ref>{{Cite web |last=Alewel |first=Madison |date=8 January 2015 |title=Affordable Care Act surcharge tacked on to restaurant bills |url=https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |url-status=live |access-date=18 March 2026 |website=News Channel 10}}</ref><ref>{{Cite web |last=Lucero |first=Marissa |date=7 January 2015 |title=Buffalo Wild Wings removes extra surcharge |url=https://abc7amarillo.com/news/local/buffalo-wild-wings-removes-extra-surcharge |url-status=live |access-date=18 March 2026 |website=ABC 7 News}}</ref><ref>{{Cite web |last=Alewel |first=Madison |date=8 January 2015 |title=Affordable Care Act surcharge tacked on to restaurant bills |url=https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |url-status=live |archive-url=https://web.archive.org/web/20250819185135/https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |archive-date=19 August 2025 |access-date=18 March 2026 |website=KFDA}}</ref> The added charge received huge backlash from consumers, with many finding it outrageous to spend an extra charge for healthcare, while others didn't mind the charge, wishing that the company provided them knowledge of the charge beforehand.<ref>{{Cite web |date=8 January 2015 |title=Customers Angry with Buffalo Wild Wings surcharge |url=https://www.youtube.com/watch?v=Ft5REaOFnn4 |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Shah |first=Khushbu |date=9 January 2025 |title=Buffalo Wild Wings in Texas Add Then Drop Health Insurance Surcharge |url=https://www.eater.com/2015/1/9/7521909/buffalo-wild-wings-texas-add-drop-health-insurance-surcharge |url-status=live |archive-url=https://web.archive.org/web/20150110052013/https://www.eater.com/2015/1/9/7521909/buffalo-wild-wings-texas-add-drop-health-insurance-surcharge |archive-date=10 January 2015 |access-date=18 March 2026 |website=Eater}}</ref><ref>{{Cite web |date=12 January 2015 |title=Buffalo Wild Wings drops Obamacare surcharge |url=https://www.foxnews.com/food-drink/buffalo-wild-wings-drops-obamacare-surcharge |url-status=live |archive-url=https://web.archive.org/web/20250821220641/https://www.foxnews.com/food-drink/buffalo-wild-wings-drops-obamacare-surcharge |archive-date=21 August 2025 |access-date=18 March 2026 |website=Fox News}}</ref>