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Miele

From Consumer Rights Wiki
Revision as of 11:15, 23 January 2025 by Mingyee (talk | contribs) (Fixed heading(s) to comply with style guide)
Miele
Basic information
Founded 1899
Legal structure Private
Industry Manufacturing
Official website https://miele.com/


Founded in 1899, Miele is a German manufacturer of domestic appliances and commercial equipment.

Proprietary smart-home ecosystem

Miele appliances are equipped with online functionality, and protocols used for managing those appliances are proprietary. No Matter integration is provided although Miele is part of CSA.[1],

Instead Miele offers its own protocol which is difficult to set up, needs a Miele Developer Account[2] and is only practical for technically experienced users.

Miele app incident

With Version 4.0 released in 2021, the Miele companion app had suddenly lost critical advertised features[3] such as:

  • The washing assistant
  • The ability to view the remaining detergent in washing machines.

These functions came back slowly in 2022 after lots of negative feedback from users.