Portal:Incidents

Welcome to the Incidents Portal

Documenting critical events that exposed or violated consumer rights

Welcome

This portal documents events that reflect systemic failure, misconduct, or direct harm to consumers.

Did You Know?

• Equifax's 2017 breach exposed data from over 140 million Americans.
• Volkswagen emissions scandal involved software designed to cheat regulators.
• Cambridge Analytica harvested millions of Facebook profiles without consent.

Featured Incident

Portal:Incidents/Featured

Browse by Category

Incidents by region (3 C)

Incidents by year (13 C)

Automotive privacy (1 C, 3 P)

Automotive security (3 P)

Canadian internet providers circumvent CRTC protection (1 P)

Consumer rights (2 C, 8 P)

Data breaches (3 P)

Data collection (2 C, 12 P)

Digital locks (1 P)

Digital rights management (1 C, 8 P)

Discontinued products (7 P)

Discontinued subscription services (2 P)

End-user license agreements (1 C, 5 P)

EULA roofieing (1 C)

False Advertising (1 P)

Forced arbitration (1 C, 11 P)

Planned obsolescence (2 C, 3 P)

Positive incidents (2 P)

Privacy (2 P)

Privacy controversies (1 C, 3 P)

Right to repair (2 C, 19 P)

SecuRam installs backdoor on ProLogic series safe locks (1 P)

Service cancellation (1 C, 3 P)

Activision Blizzard account lock and forced arbitration

Adobe sued by FTC over hidden fees in subscription plans

Adobe ToS update gives the company rights over consumers' works

AEG Power Tools 58V Product Line Discontinuation

Airthings ASA app release

Amazon PhotosPlus discontinuation

Amazon revokes access to their Appstore on non-Amazon devices

Amazon to charge non-Prime consumers to use Alexa

Apple's planned obsolescence incidents

BlueDriver OBD2 scanner now requires account login and collects data

BMW feature lockout scandal

Broadband choice reduction by Brendan Carr's FCC

Cambridge Analytica Scandal

CF Moto puts previously included features behind paywall

Disney+ Ad Policy Change

Dyson battery lifespan reduced by design and difficult to repair

Dyson covers circuit board in glue

Dyson ends relationship with third-party repair centers

Echelon fitness firmware lockout

Europe-based news sites enact consent-or-pay for data tracking

Final Draft software activation

Firefox introduces TOS

Fitbit Sense and Versa 3 Battery Performance Program

Google Android restrict app sideloading

Google asserts the right to seize phones during repairs

Google Pixel 6a Battery Performance Program

Google Pixel Buds "Touch and Hold" discontinuation

HP adds 15 minutes to all customer service phone calls

IFTTT discontinued Legacy plan

Inclusion of forced arbitration in Crunchyroll January 2025 TOS update

Indeed Forced Arbitration & bundling of consent

Intel CPUs stability issue

John Deere dealerships lobby against right to repair

John Deere fails to uphold right to repair agreement

John Deere security flaws exposed sensitive customer information

Kroger Grocery store electronic shelf labels & facial recognition

LG refrigerator warranty scandal

LG Television sale of personal data

Mazda remote-start subscription

Mercedes-Benz EQS rear-wheel steering requires subscription

Miku charges subscription for previously free features

Milwaukee battery DRM

Minecraft account migration

MinIO Object Browser: removal of management features

Mojang shuts down community-run Minecraft servers

Native Instruments is in preliminary insolvency

Nike Adapt: Smart shoes with app Integration and discontinuation

Paragon NTFS software license invalidation

Peloton removes Just Run feature

Peloton used-equipment activation fee

Philips Hue starts requiring an account for the hue app

Pixel 4a Battery Performance Program

Pluralsight revokes lifetime licenses

Proposed Ring-Flock partnership (2025-2026)

Qantas sale of tickets for cancelled services (ghost flights)

QIDI 3D printer house fire

Red Shell tracker

Red Sky Labs Muzio Player Premium post-purchase terms change

RepairShopr data privacy

Samsung self-repair program restrictions

Smartwool adds forced arbitration to EULA

Sony's attempted removal of "purchased" content

Synology requiring proprietary-branded drives to be used with its NAS

Tesla locks battery range behind paywall

Tesla locks heated rear seats behind paywall

Tesla locks horsepower behind paywall

Tesla switches full self-driving to subscription only

The US undermines the Transatlantic Data Privacy Framework with the EU by firing PCLOB staff

Uber EULA precludes jury trial

Valve allows ISPs and payment processors to censor content on Steam

VitalSource "Lifetime" false advertising

Volkswagen car-location data-exposure incident

Volkswagen locks horsepower behind paid subscription

Voluntary Recall of NVIDIA Shield K1 Tablets

Walmart's Onn devices bricked after update

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Real consequences, often buried

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