Tesla Cybertruck voids warranty if Powershare feature is used
The Tesla Cybertruck advertises a feature called "Powershare" (formerly "Power Your Site"), which seems to fall outside of the warranty conditions for the car battery.[1][2][3] The feature matches a warranty void clause that is in the New Vehicle Limited Warranty conditions that took effect since November 11th 2023.[4][5]
Background
editThe "Powershare" (formerly "Power Your Site") feature allows using the car battery to power other devices. It is advertised as a way to "operate your tools or charge any EV with integrated 120V and 240V bed and cabin outlets. During a grid outage, provide up to 11.5 kW of power directly to your home to help keep the lights on." These vehicles are equipped with 200kW motors, which primarily power the vehicle's movement. Having 79 MPGe and weighing 3 tons, driving normally would use more energy than the 11.5kWh the Power Your Site feature would be supplying.[6] Yet, the Powershare features are not covered under warranty, being advertised on their website with no disclaimers.[2][7][3]
Updated warranty void conditions for the car battery
editThe relevant New Vehicle Limited Warranty for the Cybertruck battery are as follows:[5]
Damage to the Battery resulting from the following activities is also not covered under this Battery and Drive Unit Limited Warranty:
- Damaging the Battery, or intentionally attempting, either by physical means, programming, or other methods, to extend (other than as specified in your Owner's Manual and any documentation provided by Tesla) or reduce the life of the Battery;
- Exposing the Battery to direct flame (excluding from Battery fires as specified previously);
- Using the vehicle as a permanent, stationary or long-term power source or backup; and
- Flooding the Battery or vehicle use outside the scope of the Owner's Manual.
The third clause, "Using the vehicle as a permanent, stationary or long-term power source or backup", does not further define what "long-term" means. On the same page, there is also another section that further reduces the scope of the provided warranty[5]:
Your vehicle updates its software wirelessly, constantly providing new features and improvements for your vehicle, including updates to protect and improve Battery longevity. Any noticeable changes to the performance of the Battery due to these software updates are NOT covered under this Battery and Drive Unit Limited Warranty.
This means customers would not be able to claim warranty should there be a software update that affects their experience negatively.
Tesla's response
editNo official response has been provided yet, although there was a significant backlash by customers.
Consumer response
editCustomers mainly reacted on the other conditions that fall outside of the warranty, like driving off-road, the environment, or an act of nature, which includes "exposure to sunlight".[5][8]
See also
editReferences
edit- ↑ "Cybertruck - Electric Utility Truck". Tesla. Archived from the original on 2025-05-24. Retrieved 2025-10-29.
- ↑ 2.0 2.1 "Powershare - Vehicle to Home Backup System | Tesla". Tesla. Archived from the original on 2026-01-26. Retrieved 2025-10-29.
- ↑ 3.0 3.1 Louis Rossmann (2024-07-08). "Tesla's cybertruck warranty is what happens when consumer protection is a joke". YouTube. Archived from the original (video) on 23 Feb 2026.
- ↑ "Vehicle Warranty". Tesla Support. Archived from the original on 2025-03-08. Retrieved 2025-10-29.
- ↑ 5.0 5.1 5.2 5.3 "NEW VEHICLE LIMITED WARRANTY". Tesla. Archived (PDF) from the original on 2024-12-24.
- ↑ "2024 Tesla Cybertruck Dual Motor AWD - Specifications and price". EVSpecifications. Archived from the original on 2025-11-11. Retrieved 2025-10-29.
- ↑ "Tesla Powershare | Tesla Support". Tesla Support. Archived from the original on 2025-03-30. Retrieved 2025-10-29.
- ↑ "Tesla Cybertruck Warranty Doesn't include off-roading, or driving on uneven surfaces" (forum thread). Reddit. Reddit. 2024-05-24. Archived from the original on 2026-02-20. Retrieved 2026-02-20.